Effective Date: immediately
Note: The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.
JOB PURPOSE:
Stanford University has immediate openings for two Disability Advising Managers in the Office of Accessible Education (OAE). These positions will be in the Division of Student Affairs, which supports many student experiences outside the classroom in our residences, community centers, student organizations, health center, career education center, and more.
The mission of the Office of Accessible Education (OAE) is to promote an accessible and inclusive environment for all students with disabilities. Through both academic and housing accommodations, we work to mitigate physical and attitudinal barriers that students might face. We are dedicated to supporting students with disabilities so they have the opportunity to perform at their academic potential. We also strive to promote the inclusive environment they need to experience full membership in our diverse Stanford community.
The Office of Accessible Education is a department within the division of Student Affairs which centers its work on case-by-case accommodation determinations and programmatic development for furthering accessibility and inclusion across the division and campus. Each Disability Advising Manager will lead a team of disability advisers focused on one of two student populations: undergraduates and coterminal masters students; graduate and professional school students (schools of business, law, and medicine).
In addition, the Disability Advising Managers will advise the OAE leadership team on strategy, vision and direction regarding issues and objectives impacting our students, campus partners, and the university. They’ll collaborate with cross functional areas and schools to help implement this vision and strategy. These positions will report to Director of Disability Advising in the OAE.
Inclusion and diversity are integral to our commitment to excellence. We are interested in candidates who have demonstrated experience engaging with diversity through activities such as fostering an inclusive environment, working with students from diverse backgrounds, or incorporating diverse perspectives in their work.
We’re looking for a person who can be an active collaborator in our ongoing work:
- Ensuring students feel a sense of belonging by removing or mitigating barriers to participation as a member of the Stanford community.
- Engaging with academic departments and cross functional areas toward equitable access.
- Remaining up-to date on best practices and ensuring compliance with state and federal regulations.
CORE DUTIES:
- Manage people, processes, and programs to implement the goals of the unit, department, or school. Make hiring decisions, provide coaching and mentoring, and manage performance and staffing levels.
o Oversee and manage the disability advisers who carry a caseload of OAE-registered students; processes related to determination of accommodations for these students, including fundamental alteration and reasonable alternatives to an accommodation.
o Assess and manage staffing levels to ensure the department operates efficiently and effectively. Collaborate with the Director of Disability advising to make strategic hiring and staffing decisions.
o Identify and support goals and additional training needs of disability advisors. Hold regular one-on ones, perform regular check-ins, annual reviews to ensure continuous support and development for each advisor. Conduct one-on-ones on a consistent cadence with each direct report. Documenting quarterly check-ins and annual performance reviews.
- Identify, clarify, and resolve program issues and concerns with substantial significance in accordance with established policies and procedures which may span multiple areas, using advanced technical and professional knowledge requiring independent judgment. Mediate complex and sensitive issues.
o Be the point of escalation for disability advisers (direct reports) to clarify and resolve academic, exam, and housing accommodations in accordance with established policies and procedures that may span multiple relevant areas (e.g., VPGE, VPUE, BOSP, R&DE, DOS, GLO CTL, and the seven schools), using advanced professional knowledge requiring independent judgment.
o Mediate complex and sensitive disability issues when a student disagrees with a disability adviser’s assessment of eligibility for academic and/or housing accommodations.
o Mediate complex issues with faculty and/or academic programs as it relates to accommodations creating a fundamental alteration to course or learning objectives, assessment outcomes, and programmatic goals.
- Respond to inquiries regarding university policies and procedures requiring interpretation; provide recommendations for correction.
o Be a subject matter expert on disability accommodations and respond to inquiries regarding federal and state mandates (e.g., Section 504) in addition to university policies and procedures requiring interpretation. Stay current with changes in state and federal regulations and best practice to ensure the department’s compliance and effective implementation of accommodations.
o Act as a strategic thought partner with the units that are key to student academic careers, housing, and dining. Provide recommendations for alternatives to accommodations that may pose a fundamental alteration to course or programmatic objective
- Develop long range planning and policy development for a school or program. Manage, develop, and forecast department and program budgets.
o Stay informed on national trends, with professional organizations (e.g., AHEAD), current legislation, and guidance from the U.S. Departments of Justice and Education to advise and provide inputs to the Director of Disability Advising on long range planning and policy implementation.
- Interpret, implement and ensure compliance with university, academic and administrative policies within an organization or program. Recommend new internal policies, guidelines and procedures.
o Determine whether students with disabilities who register with the Office of Accessible Education qualify for academic and/or housing accommodations on a case-by-case basis in accordance with state and federal disability law and frameworks.
o Perform reasonability assessments in partnership with campus partners, including, but not limited to: faculty and staff in VPGE, VPUE (BOSP, NSO) R&DE, GLO, DOS, CTL and the seven schools in order to provide individualized assessments of feasibility and reasonability of accommodations for assigned students. These may be students requiring a higher touch, or who have already requested a change to their disability adviser.
- Independently make decisions regarding projects and initiatives within confines established by management. Represent school/department programs and initiatives to both internal and external constituents.
- Identify, manage relationships with campus partners in R&DE (housing assignment services, nutritionists, facilities); VPGE, VPUE (BOSP, NSO) R&DE, GLO, DOS, CTL and the seven schools.
o Understand the processes, timelines, and workflows of these partners to inform and improve internal processes, timelines, and workflows.
- Other duties as assigned
MINIMUM REQUIREMENTS
Education and Experience:
Bachelor’s degree and five years of relevant experience, or combination of education and relevant experience. Relevant experience in higher education settings highly preferred.
Knowledge, Skills and Abilities:
- Extensive experience with reasonability assessments on complex academic and housing accommodations for students in higher education, including: undergraduates, coterminal masters students; graduate students; professional school students (e.g., law, business, and medicine/health sciences)
- Advanced written and oral communication skills suitable for reaching audiences ranging from students to senior leadership.
- Strong leadership and strategic management skills.
- Robust analytical skills to review and analyze complex student information.
- Deep understanding of the state and federal laws and regulations that govern disability accommodations in higher education.
- Proficient with Microsoft Suite, Google Apps, Slack, and Zoom.
- Experience using Salesforce desired, but not required.
- Proficient knowledge of essential technological needs and requirements.
Certification and Licenses:
None
PHYSICAL REQUIREMENTS:
- Frequently sit, perform desk-based computer tasks.
- Occasionally stand, walk, twist, use fine manipulation, grasp, use a telephone, write by hand, sort and file paperwork, lift, carry, push, and pull objects that weigh up to 10 pounds.
WORKING CONDITIONS:
- This is a hybrid position requiring at least 3 days of onsite work per week and more as needed to meet student and departmental needs.
- Able to work on evenings and weekends, as needed
WORK STANDARDS:
- Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
- Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
- Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University’s Administrative Guide, http://adminguide.stanford.edu.
The expected pay range for this position is $97,000 - $ 130,764 per annum.
Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location, and external market pay for comparable jobs.
At Stanford University, base pay represents only one aspect of the comprehensive rewards package. The Cardinal at Work website (https://cardinalatwork.stanford.edu/benefits-rewards) provides detailed information on Stanford’s extensive range of benefits and rewards offered to employees. Specifics about the rewards package for this position may be discussed during the hiring process.
Why Stanford is for You
Imagine a world without search engines or social platforms. Consider lives saved through first-ever organ transplants and research to cure illnesses. Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with:
- Freedom to grow. We offer career development programs, tuition reimbursement, or course auditing. Join a TedTalk, film screening, or listen to a renowned author or global leader speak.
- A caring culture. We provide superb retirement plans, generous time-off, and family care resources.
- A healthier you. Climb our rock wall or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits.
- Discovery and fun. Stroll through historic sculptures, trails, and museums.
- Enviable resources. Enjoy free commuter programs, ridesharing incentives, discounts and more!
The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.
Consistent with its obligations under the law, the University will provide reasonable accommodations to applicants and employees with disabilities. Applicants requiring a reasonable accommodation for any part of the application or hiring process should contact Stanford University Human Resources by submitting a contact form.
Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.
