Description – External
This position is represented by SEIU Local 2007 and the collective bargaining agreement between the university and SEIU Local 2007 governs the terms and conditions of employment.
Anticipated Shift:
The anticipated shift is based on the operational needs and can change at any time with notice. Listed schedules will start as of September 2024. During summer training schedules will vary.
- Wednesday 12:30pm-9:00pm and Thursday-Sunday 7pm - 3:30am (Late-Night)
Note: Not all unique aspects of the job are covered by this job description.
ABOUT STANFORD UNIVERSITY AND RESIDENTIAL & DINING ENTERPRISES:
Stanford University, located between San Francisco and San Jose in the heart of California's Silicon Valley, is one of the world's leading teaching and research universities. Since its opening in 1891, Stanford has been dedicated to finding solutions to big challenges and to preparing students for leadership in a complex world.
Residential & Dining Enterprises (R&DE), the largest auxiliary organization at Stanford University, supports the academic mission of the University by providing high-quality services to students and other members of the university community. The department has an annual operating budget of over $350M, operates 24/7/365, and oversees a $3B asset portfolio comprising a 7 million sq. ft. physical plant across the campus. In the autumn quarter of the 2021-22 academic year, R&DE will return to providing housing for over 13,000 students and dependents, serving meals at 17 dining halls, 12 retail locations, and operating athletic concessions and conference operations. Additionally, R&DE comprises 900 FTE staff in the following divisions: Student Housing Operations, Stanford Dining, Stanford Hospitality & Auxiliaries, Stanford Conferences, Maintenance Operations and Capital Projects, and a team of R&DE strategic business partners: Finance & Administration, Information Technology, Human Resources, and Strategic Communications.
“Students (Customers) First” is the mantra of R&DE and our strategic goals reflect our commitment to delivering quality and excellence to our constituents every day.In R&DE, “Excellence is defined by aligning our strategic goals and performance with our vision.”
ABOUT STANFORD DINING, HOSPITALITY & AUXILIARIES (SDHA):
R&DE Stanford Dining, Hospitality & Auxiliaries (SDHA), a division of Residential & Dining Enterprises, is a best-in-class dining and hospitality program serving over 25,000 meals a day by over 900+ staff in over 100+ locations, including 9 dining halls, 31 self-op row house dining, 7 co-op dining, 4 suite dining, 4 branded concepts, athletic dining, a kosher kitchen, late night dining at Lakeside, 8 cafes, 12 vendor partner programs, 1 commissary production kitchen, a pub, 3 markets, a sweet shop, 7 catering operations, Schwab Executive Dining, 5 athletic concession venues, and 2 teaching kitchens, SDHA also oversees the Stanford Food Institute, the Stanford Flavor Lab, the campus BeWell community gardens, the Stanford Food Pantry, and a staff training and development center.
Fully On-Site: This role is designated as essential and requires incumbents to report to work onsite. Telecommuting is not available for this role.
JOB PURPOSE
Under general supervision of a higher-level worker or supervisor, employees in this classification perform front line and/or customer facing services in a food service operation.
CORE DUTIES
- Operates cash register and point of sale systems with proficiency and accuracy in accordance with department’s cash handling policy.
- Serves customers, responds to inquiries and resolves basic issues in accordance with R&DE customer service and food quality standards
- Responsible for maintaining cleanliness of assigned work areas. Duties may include organizing, wiping down and sanitizing, sweeping and/or mopping floors, removal of trash.
- Check non-food supplies and notifies lead or shift supervisor of shortages. Assists with receiving and putting away supplies. Restocks food and beverage items in assigned areas.
- Prepares beverages.
- Assembles and serves cold food items per prescribed standards.
- Wash dishes including setting up, operating and breaking down dish machine, bussing and scraping trays and storing clean dishes and silverware.
- Wash pots including setting up, operating and breaking down pot sink, cleaning pots and kitchen supplies and storing clean items.
- Adheres to food and safety handling policies and procedures.
- May perform drop-off or delivery services.
- Adhere to safety rules.
Note: The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.
Qualifications – External
MINIMUM REQUIREMENTS
Education & Experience:None
Knowledge, Skills and Abilities:
-
Must have the ability to understand and communicate in English with adequate proficiency to follow directions from supervisor, read and understand safety guidelines and direction to prevent accidents or injuries from occurring, and communicate effectively with customers (staff, visitors, students) by listening and speaking clearly to them.
-
Ability to utilize computerized ordering system including entering and reading orders.
-
Ability to obtain and maintain California Food Handler Training Certificate.
Certifications and Licenses:
-
If handling food, California Food Handler Training Certificate within 90 days of hire.
-
If performing drop-off or delivery services, valid California Non-commercial Class Driver's license.
PHYSICAL REQUIREMENTS*
-
Frequently walking, bending, kneeling, hand and finger dexterity (light/fine grasping, grasp forcefully), and reaching/working above shoulders.
-
Constantly standing
-
Occasionally sitting, squatting and climbing
-
Lifting, carrying, pushing, pulling up to 15 pounds frequently, up to 50 pounds occasionally and over 50 pounds rarely
* Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of the job.
WORKING CONDITIONS
-
Work schedule can fluctuate in accordance with bargaining unit contract May work late nights, weekends and holidays.
-
Wet floors
-
Ability to work in hot temperatures
-
Exposure to hot and cold water
-
Ability to work around hot equipment or cold refrigeration
-
Constant noise
WORK STANDARDS
-
When conducting university business, must comply with the California Vehicle Code and Stanford University driving requirements.
-
Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
-
Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
-
Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University’s Administrative Guide, http://adminguide.stanford.edu/ and the appropriate collective bargaining agreement at https://cardinalatwork.stanford.edu/hr-processes-policiespolicies/labor-relations-collective-bargaining
The expected pay for this position is $24.09 (Step 1) per hour. Placement in the pay range is subject to the applicable Collective Bargaining Agreement.
Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location, and external market pay for comparable jobs.
Internal candidate rates will be applied based on the CBA language for promotion and transfer.
Why Stanford is for You:
Imagine a world without search engines or social platforms. Consider lives saved through first-ever organ transplants and research to cure illnesses. Stanford University has revolutionized the way we live and enriches the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with:
●Freedom to grow. We offer career development programs, tuition reimbursement, or course auditing. Join a TedTalk, film screening, or listen to a renowned author or global leader speak.
●A caring culture. We provide superb retirement plans, generous time-off, and family care resources.
●A healthier you. Climb our rock wall or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits.
●Discovery and fun. Stroll through historic sculptures, trails, and museums.
●Enviable resources. Enjoy free commuter programs, ridesharing incentives, discounts and more.
Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.
Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.
