This position is on a fixed-term that is expected to end 12-months after the date of hire.
Welcome to Land, Buildings & Real Estate:
Land, Buildings & Real Estate (LBRE) is the operational core of Stanford University’s physical campus. LBRE constructs and maintains the Stanford campus, where advancements across the academic spectrum are made possible. Our work is founded upon the collective value of dedication, innovation, expertise, teamwork, and continuous improvement. We are committed to serving the university’s academic mission, as well as preserving and enhancing Stanford’s 8,180 acres, and pride ourselves on supporting the teaching and research of the university as “Caretakers of a LEGACY."
Department Introduction:
Stanford Research Park provides valuable programs to our 140 tenant companies and their 29,000 employees. Cornerstones of this effort are our commuter transportation program, SRPGO, which enables tenant companies to offer attractive commute options to their employees, and our Connects program, which provides learning, wellness, creativity, community service, and social opportunities for employees. These programs clearly demonstrate that Stanford Research Park is committed to providing programs that support on-site work and attract and retain quality tenants.
The success of the SRPGO and Connects programs has prompted Stanford Research Park to pursue additional opportunities to provide value to our tenant companies and their employees and build connections among Research Park companies, Stanford University, and neighboring communities to the mutual benefit of these entities.
Stanford Research Park is recruiting for the role of Stanford Research Park Programs Administrator to support existing programs and assist with the development and implementation of new programs. Reporting to the Stanford Research Park Programs Executive Director and working closely with the Programs Manager, the Programs Administrator will coordinate and promote SRP programs, ensure the delivery of high-quality events and activities, and provide excellent customer service.
Core Duties*:
Program Administration
- Perform duties associated with scheduling, organizing, and operating events.
- Recommend vendors for services, serve as liaison with internal and external vendors, and coordinate logistics.
- Analyze program participation and customer feedback to recommend new approaches and improvements.
- Draft meeting minutes and initiate meeting follow-up tasks in an effort to maintain workflow.
- Plan and schedule calendar(s), coordinate appointments, meetings, and conference calls.
- Perform administrative duties associated with finance and accounting.
Outreach and Customer Service
- Serve as a point of contact for Stanford Research Park programs.
- Staff on-site meetings, workshops, and events to ensure the highest level of customer service, including providing prompt problem resolution.
- Organize and staff off-site community events, including those on evenings and weekends.
Marketing and Communications
- Draft program communications.
- Oversee design, production and distribution of promotional items and signage.
- Photograph events for use on website and social media.
Vendor Coordination
- Identify qualified vendors to support new programs.
- Coordinate vendors on specific projects and track vendor progress.
- This position requires regular interaction with representatives from tenant companies, individual employees, and service providers.
- *Other duties may also be assigned
Education & Experience:
- Bachelor’s degree in business administration or related discipline, or an equivalent combination of technical education, training, and experience.
- Three years of related, progressively responsible experience.
- Prior experience in program delivery, marketing, and event planning and/or services marketing are preferred.
- Previous experience in managing logistics and event planning.
Knowledge, Skills and Abilities:
- Ability to prioritize own work, multi-task, and work with a sense of urgency.
- Ability to take initiative and ownership of projects.
- Ability to exercise sound judgment routinely and independently in making decisions.
- Ability to think critically and perform due diligence when problem solving.
- Excellent organizational skills and attention to detail.
- Effective verbal and written communication skills.
- Excellent customer service and interpersonal skills.
- Demonstrated experience working independently and as part of a team.
- Proficient computer skills and demonstrated experience with office software and email applications.
- Outstanding planning, organization and communication skills and be capable of supporting current and new Stanford Research Park programs with creativity, initiative, and enthusiasm.
- Strong interpersonal skills.
Certifications and Licenses:
Physical Requirements:
- Frequently perform desk-based computer tasks, grasp lightly/fine manipulation, lift/carry/push/pull objects that weigh up to 10 pounds.
- Occasionally stand/walk, sit, use a telephone, writing by hand, and sort/file paperwork or parts.
- Rarely twist/bend/stoop/squat, kneel/crawl, rarely reach/work above shoulders, operate foot and/or hand controls.
Working Conditions:
- May work extended hours, evenings and weekends.
Work Standards:
- Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
- Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
- Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University’s Administrative Guide, http://adminguide.stanford.edu.
The expected pay range for this position is $44.23 to $49.62 per hour.
Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location and external market pay for comparable jobs.
At Stanford University, base pay represents only one aspect of the comprehensive rewards package. The Cardinal at Work website (https://cardinalatwork.stanford.edu/benefits-rewards) provides detailed information on Stanford’s extensive range of benefits and rewards offered to employees. Specifics about the rewards package for this position may be discussed during the hiring process.
Why Stanford is for You
Imagine a world without search engines or social platforms. Consider lives saved through first-ever organ transplants and research to cure illnesses. Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with:
- Freedom to grow. We offer career development programs, tuition reimbursement, or course auditing. Join a TedTalk, film screening, or listen to a renowned author or global leader speak.
- A caring culture. We provide superb retirement plans, generous time-off, and family care resources.
- A healthier you. Climb our rock wall or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits.
- Discovery and fun. Stroll through historic sculptures, trails, and museums.
- Enviable resources. Enjoy free commuter programs, ridesharing incentives, discounts and more!
The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.
Consistent with its obligations under the law, the University will provide reasonable accommodations to applicants and employees with disabilities. Applicants requiring a reasonable accommodation for any part of the application or hiring process should contact Stanford University Human Resources by submitting a contact form.
Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.
