By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?
Join us—Where your Career is a Force for Good!
Job Description:
Why Choose Us?
As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good.
We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.
The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.
At the American Red Cross, your uniqueness can shine!
OUR IDEAL CANDIDATE WILL:
Assist with drive management activities, cover account manager vacancies, conduct ad hoc support tasks and maintain accurate records to ensure blood drives achieve donation goals. Provide support, development and/or leadership guidance to all volunteers.
WHERE YOUR CAREER IS A FORCE GOOD:
Key Responsibilities:
1. Assist account managers to ensure blood drives achieve goal through drive management activities (e.g. on-site recruitment activities at blood drives, giving presentations to sponsoring organizations).
2. Provide oversight and record keeping (Hemasphere online recruitment and scheduling system) to ensure blood drives are properly managed.
3. Provide routine organizational and operational support to blood drive coordinators to ensure achievement of collection operation and annual goals.
4. May schedule education programs for Sponsor contact, recruitment committees, line volunteers and volunteer telerecruiters within assigned groups to comply with all directives and regulatory requirements.
5. Cover vacant territories and work with local volunteers and leadership on blood drive management as needed.
6. Maintain accurate system records to provide tracking and statistical data on Sponsor group performance.
7. Appropriately utilize tools, technology and strategy provided by the organization to enhance customer service, efficiency and productivity.
WHAT YOU NEED TO SUCCEED:
Education: Bachelor's degree required.
Experience: 1 year of related experience preferred or equivalent combination of education and related experience required.
Skills & Abilities: Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to support implementation of programs is preferred. Good organizational skills and the ability to handle multiple priorities effectively are required. Good oral and written communications skills, including training and presentation skills is strongly preferred. Responsible for providing own transportation for business purposes. A current valid driver's license and good driving record is required. Ability to work on a team.
WHAT WILL GIVE YOU THE COMPETITIVE EDGE:
- Sales Experience Preferred
BENEFITS FOR YOU:
We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance and learn.
- Medical, Dental Vision plans
- Health Spending Accounts & Flexible Spending Accounts
- PTO + Holidays
- 401K with 5% match
- Paid Family Leave
- Employee Assistance
- Disability and Insurance: Short + Long Term
- Service Awards and recognition
Apply now! Joining our team will provide you with the opportunity to make a difference every day.
The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
