1.Perform excellent service to all members, staff, volunteers and guests.
2.Build relationships by using names and initiating conversations with all members, staff, volunteers and guests.
3.Communicate with supervisor, staff, members, guests, and volunteers in a clear, concise and positive manner while using Listen First skills.
4.Understands, supports and is committed to the YMCA cause and our role in the community as a leader in Youth Development, Healthy Living and Social Responsibility.
5.Understands, follows and demonstrates the Y Competencies listed below.
6.Attend all required department meetings/trainings.
7.Punch in and out for required shifts and review time card to verify accuracy.
8.Notify supervisor in advance when unable to work scheduled shift.
9.Responsible for assuring high standards of program quality, and safety in accordance with YMCA safety and risk management policies.
10.Follow all policies and procedures as set forth in the employee handbook, department handbook and the emergency response plan manual.
11.Act as a positive role model while implementing YMCA character development and following the four core values of Caring, Honesty, Responsibility, and Respect.
12.Works in conjunction with the Director of Human Resources to insure all Human Resources policies for the organization are followed with regard to employee relations and benefits.
13.Provides customer service and act as a point of contact for employees and directors with questions and concerns.
14.Maintains and coordinates employee files and records according to state and federal laws.
15.Maintains and coordinates volunteer files, and monthly/annual volunteer hours.
16.Conduct employee verifications (via phone, mail or email).
17.Conducts all new employee orientations and oversee the process including NEO packets, scheduling rooms, LOC & Safety trainers, etc.
18.Administers and tracks all background checks and National Sex Offender Registry on all new hires and annually as needed.
19.Assist with annual benefits meeting and paperwork processing as needed.
20.Manage the birthday, anniversary and employee recognition programs.
21.Track new hire follow up forms (quarterly & annual summaries), LOC survey forms, monthly wellness forms (monthly winner/annual wellness hours).
22.Oversee the employment & volunteer application process.
23.Review all new hire information in payroll system on daily basis as completed by payroll specialist.
24.Spot check employee files on a monthly basis.
25.Track and monitor CPR certifications for all directors within Paycom/Excel
26.Order nametags and business cards as needed.
27.Assist the Director of Human Resources in developing and implementing a comprehensive recruitment plan to meet staffing needs and organization priorities.
28.Market and advertise employment opportunities to reach a diverse and qualified pool of internal and external candidates.
29.Create weekly job postings, keep employment website and other external electronic job postings current including social media and manage employee referral program.
30.Develop and maintain effective relationships with professional networks including all area colleges and high schools to sources qualified candidates.
31.Organize and execute college recruitment programs including job fairs.
32.Assist supervisors as necessary with hiring and onboarding such as phone interviews and/or reference checking.
33.Assist Director of Human Resources in other HR related areas such as compensation, benefits, safety, training and employee wellness.
34.Experience with Paycom or payroll software
35.Perform other related duties as assigned by your supervisor or CEO.
