·Demonstrates well-defined administration skills in the areas of scheduling, communication, and personnel management, program planning, budgeting, conflict resolution, record-keeping and facility utilization and facility maintenance.
·Schedules, manages, monitors, supports, and maintains regular communication with all H&W staff including coaches, group exercise instructors, and personal trainers all while providing coverage or sub as needed.
·Manages the YMCA mobile app and virtual offerings and works with marketing to ensure the schedule is online.
·Manages related sound equipment such as microphones, Bluetooth, and other audio/tech accessories.
·Handles the daily supervision of H&W staff to ensure proper training, consistent coverage of programs and excellent member service.
·Works with staff, members and program participants.
·Annual audits of YMCA offerings such as member orientations, health and wellness rules and guidelines, and assists with YMCA healthy living initiatives such as Active 6.
·Verifies and submits biweekly payroll for group exercise instructors, H&W coaches, personal and small group trainers, and volunteers as applicable.
·Manages hiring and onboarding of H&W staff with assistance from the COO.
·Maintains records of staff certifications.
·Conducts annual employee reviews with assistance from the COO.
·Works with the COO on developing the annual budget, as well as monthly reporting of and adherence to the department budget.
·Monitors and evaluates the effectiveness of member participation in programs and specialty classes and compiles program statistics.
·Stays current on changes and trends in the fitness industry through continuing education to assist in the creation of new classes and increase participation in fitness classes and programs in accordance with strategic plans.
·Oversees and ensures the cleanliness, maintenance and safety of the H & W center and fitness facilities and equipment for the benefit of members, participants, staff & volunteers.
·Learns and uses participant names to build relationships and small communities and kindred groups.
·Assists COO in fundraising activities and special events in the department, specifically, the YMCA’s Riverbank Run, as well as in the larger organization, including the Annual Support Campaign.
·Completes required child sexual abuse prevention training and complies with legal and ethical obligations as a mandatory reporter of suspected child abuse and cooperates fully with any investigation of such abuse.
·Creates and maintains an SOP binder for backup/delegate use.
·Performs other duties as assigned.
