•Directs all operations of the Department and its programs.
•Develops, administers, achieves and evaluates the annual Department Operating Objectives.
•Develops, administers, executes and expands department annual budget.
•Recruits, employs, develops, supervises, evaluates and terminates (when needed) staff and volunteers while being fiscally responsible and within budget limitations.
•Assures that the Programs have well-planned member and volunteer recruitment and retention plans.
•Provides input for the administration, promotion and operation of the branch.
•Monitors the achievement of these objectives through measurable outcomes, taking appropriate action to see they are met.
•Evaluates current programs and class participation to expand or discontinue classes based on customer satisfaction and member retention.
•Provides a cohesive approach to customer service and training that directly Impacts the end user'scommitment and personal growth.
•Supports branch fundraising initiatives by actively contributing to, educating on, and raising projected goals for the annual campaign.
•Assists In forming community partnerships.
•Local travel required and occasional long-distance travel for training and special events.
•Maintains an accurate system of records and reports.
•Greets members by name, introduces self to others and encourages socialization among members.
•Active participation in association groups and committees as necessary.
•Other duties as assigned.
