Directs all operations of the Department and its programs.
• Develops, administers, achieves and evaluates the annual Department Operating Objectives.
• Develops, administers, executes and expands department annual budget.
• Recruits, employs, develops, supervises, evaluates and terminates (when needed) staff and volunteers while being fiscally responsible and within budget limitations.
• Assures that the Programs have well-planned member and volunteer recruitment and retention plans.
• Provides input for the administration, promotion and operation of the branch.
• Monitors the achievement of these objectives through measurable outcomes, taking appropriate action to see they are met.
• Evaluates current programs and class participation to expand or discontinue classes based on customer satisfaction and member retention.
• Provides a cohesive approach to customer service and training that directly Impacts the end user's commitment and personal growth.
• Supports branch fundraising initiatives by actively contributing to, educating on, and raising projected goal for the annual campaign.
• Assists In forming community partnerships.
• Local travel required and occasional long-distance travel for training and special events.
• Maintains an accurate system of records and reports,
• Greets members by name, introduces self to others and encourages socialization among members.
• Active participation in association groups and committees as necessary.
• Other duties as assigned
