Assistant Shop Manager – King’s Lynn

Hours: 14 hours per week over 2 days, and 21 hours per week over 3 days including weekend and bank holiday working as required.

Salary: £8,998.08 to £9,070.88 per annum and £13,529.76 to £13,606.32 (£22,495.20 to £22,677.20 full time equivalent).

Contract: Permanent

Location: Big CKing’s Lynn Shop

This is a fantastic opportunity to play a key role in the success of our King’s Lynn shop, which offers a diverse range of products including clothing, bric-a-brac, furniture, and bridal wear. You’ll support the delivery of strong retail sales and help maximise profit, while ensuring an exceptional experience for every customer who walks through the door. With a focus on leading and inspiring a team of staff and volunteers, you’ll also help manage resources and budgets to keep the shop running smoothly and successfully.

About the role

If you have retail experience, enjoy leading a busy, growing team, and want to make a real impact in your local community, this could be the perfect opportunity. Our King’s Lynn shop is one of our largest stores, located right in the heart of the town, and plays a vital role in supporting our work. With a strong and expanding team of staff and volunteers, this is a brand new role created to support the continued growth and success of the shop. As Assistant Shop Manager, you’ll help shape the future of the store, develop and inspire the team, and ensure we make the most of every donation while delivering a welcoming, high-quality experience for customers.

Applying for the role
We are recruiting for two part-time roles – one working 2 days per week and another working 3 days per week. When applying, please clearly state which role (2 days or 3 days) you are applying for within your application.

Key Responsibilities:

Taking the lead in the day-to-day running and ongoing development of the shop when deputising for the Shop Manager.
Maximising the value of donated items by overseeing effective sorting, eye-catching displays, and regular stock rotation.
Supporting the Shop Manager to meet income targets, while driving high retail standards through strong leadership and team motivation.
Assisting with the recruitment, induction, training, and ongoing support of staff and volunteers – helping everyone to thrive.
Actively encouraging local donations to keep the shop well-stocked with quality items.
Helping to coordinate furniture collections and deliveries to ensure a smooth customer experience.

For further details, you can download the full job description here: King's Lynn - Assistant Shop Manager

An accessible version of the job description for visually impaired applicants is available here: King's Lynn - Assistant Shop Manager Accessible Version

About Big C

Big C is one of East Anglia’s largest cancer charities, having raised £50 million in 45 years. Each year, our supporters help us raise around £3 million to support people affected by cancer in our community.

We provide holistic care through Cancer Support Centres and Hubs, as well as online and telephone support via our Virtual Support Centre. Income comes from donations, local businesses, grants, legacies, and 11 charity shops across the region.

Committed to equity, diversity, and inclusion, Big C was recently awarded Gold Accreditation in the Best Employers Eastern Region 2025 and offers a supportive environment that values wellbeing and work/life balance.

Why Big C?

We’re proud to be a Best Employer (Gold, Eastern Region 2025) and offer a supportive, inclusive working environment that values wellbeing, development, and work-life balance.

Our benefits include:

33 days holiday (FTE, including bank holidays)
5% employer pension contribution
Company sick pay and life assurance
Health Cash Plan and Employee Assistance Programme
Cycle to Work Scheme
Opportunities for professional development

If you share these values and want to make a real difference, we’d love to hear from you.

Apply Now

Big C are committed to safeguarding and promoting the welfare of vulnerable adults, young adults and children and expect all staff and volunteers to share this commitment.

This role requires an enhanced Disclosure and Barring Service (DBS) check and a barred list check. Additionally, your application plays an essential part in our choosing the right person for this position.

When applying, please complete the online application fully. Information to support your application can be in your attached covering letter or where indicated in the application.

If you have questions about this role, would prefer to apply another way, or require information in an accessible format, please email [email protected] or call 01603 619900.

Closing date for applications: Friday 27 March 2026 however please note that this vacancy may close earlier once sufficient applications received. Interviews will take place as soon as possible.

This vacancy has been re-advertised - previous applicants need not apply.

King'S Lynn Social Impact & Nonprofit Jobs

Assistant Shop Manager, King's Lynn