Our client is a Harrow based charity providing important services to those with housing and homelessness issues. The organisation has been successfully growing and is now looking to grow their team to help them achieve plans to develop their services and increase capacity. The successful candidate will play an important role in assisting clients in accessing suitable and sustainable housing.

Day to day responsibilities will include:

Clients

·Casework for individual clients, based on their needs. This is likely to include a mix of the following elements:

oNeeds assessment

oRisk assessment

oUnderstanding of Mental Health Referrals

oBenefits application and compliance

oBudgeting/managing money

oAccessing training/work

oSignposting clients to other relevant agencies and support

oDealing with health issues, including mental health and addiction

oFinding, viewing and moving into accommodation

oAccompanying clients to appointments where necessary

oHobbies, interests, social activities

Day Services (COVID-19 permitting – currently suspended)

·Assist at Drop-in service twice weekly

·Assist at Signposting Service 2hrs

·Ensuring sufficient supplies of “Shower Packs” for the drop-ins

·Preparing “Welcome Packs” for clients moving into accommodation

·Working with and supporting volunteers who attend to provide food and/or social activities

·Ensuring the safety and security of participants and venues during the drop-in

·Initial assessment of client needs

·Ensuring venues are left clean and tidy after drop-ins

Night Shelter

·Assessment of Clients

·Liaising with Harrow Council (and where applicable Hotels)

·Case Work

·Liaise with administrator

Community

·Developing and maintaining positive working relationships with other relevant agencies working with or on behalf of clients

·Developing and maintaining positive working relationships with landlords and letting agencies who are willing to consider housing clients

·Supporting the Charity Manager in the promotion of the organisation and its activities

Administration

·Recording all activity on the internal information system

If your are interested in this vacancy, please use the contact options available or email me directly at dave@recoveryrecruitment.com

Requirements

Essential Requirements:

Experience of working with homeless and vulnerable people
A positive and flexible attitude towards work
Ability to listen to clients with patience and understanding
Ability to maintain confidentiality where applicable
Good IT and record keeping skills
Ability to work within a Christian Ethos

Desirable Requirements:

Understanding of support available locally, including from other agencies
Experience of using digital reporting systems
Knowledge of current Homeless Legislation and Guidance

Please note this post is subject to an enhanced DBS check

Benefits

This is a fantastic opportunity for someone looking to grow within an organisation. You will be part of a team dedicated to helping some of societies most vulnerable people and making a real difference to their lives.

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