Are you a seasoned customer service professional looking for a rewarding position with a top charitable organization? Look no further! The Ocean Community YMCA could be for you!

The Ocean Community YMCA now has a part-time, 16 hour per week, opportunity for a Welcome Center Specialist. This position is located at our Westerly-Pawcatuck Branch.

Responsibilities include:

Serving as the lead staff member for the Welcome Center by overseeing procedures and processes already in place.
Conducting cause-driven tours for prospective new members.
Continuously providing top quality customer service to all members, participants, and guests.
Assisting the Membership Director with training and onboarding staff.
Keeping cash and processing close outs in an accurate fashion.
Identify and resolve problem areas to ensure member satisfaction.

Qualifications:

Excellent organizational and customer service skills
Experience (1-2 years) in customer service, preferably in a supervisory position
Proficient with cash processes and data entry
Positive, friendly attitude
Strong problem solving and conflict resolution skills.
CPR/AED/First Aid/Emergency Oxygen Administration certification-American Red Cross preferred-YMCA willing to train.

Interested parties should apply online today or in person at our Welcome Center located at 95 High Street, Westerly, RI.

EOE

Ocean Community YMCA jobs

Welcome Center Specialist