Duties and Responsibilities:
Food Pantry Services
- Ensure all deliveries and pick-ups are scheduled and executed on a timely basis.
- Manage efficient and effective storage, labeling and rotation of all food pantry inventory.
- Manage the food inventory to ensure adequate levels are maintained for ongoing pantry operations.
- Schedule and conduct food distribution events in an efficient and timely manner.
- Determine consumer eligibility, maintain consumer files on paper and electronically as required.
- Effectively recruit, train, supervise and evaluate volunteers.
- Work collaboratively with community partners to ensure that the program is adequately staffed for volunteers to help manage the day-to-day operations of the food pantry.
- Supervise and coordinate food pantry volunteers.
- Serve as liaison between community food banks and program.
Outreach
- Conducts community outreach activities.
- Recruits’ consumers, volunteers, and goods or services through community outreach.
- Develop and network with community resources that enhance pantry activities and resources.
Human Resource Management
- Maintains appropriate staffing according to regulatory body requirements.
- Provides supervision, direction, and support to program staff.
- Ensures orientation and training is provided to staff according to regulatory body requirements.
- Provides on-going supervision to each staff under the incumbent’s supervision.
- Conducts performance evaluations and/or improvement plans for all staff directly under his/her direct supervision.
Risk Management and Quality Assurance
- Performs PQI functions as assigned by Supervisor.
- Completes and submits timely and accurate Significant Incident Reports, CIP Reporting and any other required documentation as per Catholic Charities guidelines, state licensing requirements, and COA Standards.
- Responsible for following up on all incidents reported timely and accurately.
- Ensures monthly safety inspections and fire drills are conducted
- Reconcile consumer data.
- Submits Safety Checklist and Fire Drill forms to Risk Management within the specified time frame.
- Monitors the compliance of safety and health precautions and monitors staff compliance according to all governing bodies’ policies and procedures.
- Must be available to work beyond your regular schedule in crisis situations or if there is a declared agency emergency.
Additional Duties
- Participates in all related trainings, in-services, and staff meetings as required by COA and funding /licensing sources.
- Incumbent will comply with all policies, procedures, and requirements necessary to perform the functions of this position.
- Performs other duties as assigned by supervisor.
Physical Demands
- The work is usually sedentary, but may require long periods of standing, walking and /or bending and some light lifting.
Educational & Experiential Requirements:
- Bachelor’s degree in health or social services or related field.
- One year of supervisory experience in a social work or food pantry setting.
- Bilingual in English/Spanish preferred.
- ServeSafe Certification/Food Handler Card or ability to obtain within 90 days of hire.
- Must have a valid Florida Driver’s License
Reporting to this position:
- Administrative Assistant
- Driver/Warehouse Worker
- Warehouse/Food Pantry Worker
- Volunteers
