Director, Youth & Family
The Greater Austin YMCA is hiring a Youth & Family Director! Apply today!
Job Description
The Youth & Family Director oversees and coordinates a diverse range of programs designed to engage and inspire children, teens, and families to learn, grow, and thrive. This role manages offerings such as Gymnastics, Dance, Kids Play, Cultural & Arts Programs, Camp, and more, many of which are seasonal, ensuring each is delivered safely, creatively, and with excellence.
A key part of this role is driving innovation: identifying opportunities to enhance programs, introduce new experiences, and engage families in meaningful ways. The Director collaborates with staff and partners to implement programs, troubleshoot challenges, and ensure a high-quality experience for all participants. By combining operational management with creative thinking, the Youth & Family Program Director helps programs evolve, supports staff in executing activities, and delivers experiences that foster confidence, exploration, and lasting connections for children and families.
Qualifications
- A bachelor's degree in education, youth development, or a related field, or a combination of education, professional experience, and training.
- Minimum of 2–3 years of experience in program management or youth/family programming, including some supervisory experience.
- Experience developing and managing seasonal and year-round programs.
- Strong knowledge of child and youth development, inclusive programming, and community engagement.
- Ability to innovate, problem-solve, and enhance program offerings.
- Bilingual (Spanish/English) strongly preferred.
- Proficiency in Microsoft Office, especially Excel, Word, and Outlook.
- Ability to apply knowledge of accounting and finance basics.
Essential Functions
- Hold program teams accountable for high performance and achievement of organizational objectives.
- Model inclusive leadership behaviors and embrace diversity in all forms.
- Hire, coach, and manage direct reports, ensuring alignment with the association's people practices.
- Implement a goal‑based management approach, ensuring staff are actively working toward center‑level objectives and key results.
- Model and ensure adherence to association policies and safety protocols, with a focus on child safety.
- Monitor and maintain all required staff certifications.
- Promote and incorporate the YMCA's five core values and attributes.
- Prioritize relationship‑building with members, program participants, volunteers, and all YMCA stakeholders.
- Respond to member and participant needs in a courteous, friendly, and professional manner.
- Ensure all programs deliver excellent customer service and a transformative YMCA experience.
- Oversee and guide current Youth and Family programs, Kids Play, and new program development.
- Establish operating standards and program objectives to ensure quality, participant satisfaction, and growth.
- Support marketing and promotion efforts to achieve program enrollment and engagement goals.
- Develop and maintain maintenance programs and procedures for facilities and equipment.
- Maintain accurate program records, including registrations and statistics.
- Develop and maintain collaborative relationships with community organizations to increase YMCA visibility.
- Develop, monitor, and manage program budgets to meet fiscal objectives, control expenses, and achieve financial targets.
- Coordinate facility use across departments to ensure smooth execution of program activities and events.
- Participate in fundraising initiatives, including the Annual Campaign.
- Contribute to strategic Impact Group meetings and other organizational initiatives.
- Complete other duties as assigned.
Physical Requirements: While performing the duties of this job, the employee is regularly required to sit, stand, walk, bend, talk and occasionally lift and/or move items, including equipment, furniture and/or children. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
About Us
The Greater Austin YMCA is a nonprofit community enterprise with a purpose of elevating quality of life in central Texas by boldly expanding access for all children, adults, families and seniors in our dynamically growing community. Founded in 1953 and anchored in three Central Texas counties, the Y has served close to 500,000 people and provided more than $30M in financial assistance and program subsidies over the past 10 years. We operate 8 community centers and Camp Moody along with 6 early childhood education centers, 60 afterschool programs on school campuses in four districts, and 20 summer camps, with 1500 staff team members, 1000 volunteers, and a $48M annual operating budget.
Additional Information
The organization has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
We Take Care of Our People
Our mission isn't just a statement--it's a guiding force that shapes our actions every day. Rooted in our unwavering commitment to serving our community and esteemed team members, our mission is a true way of life. We're passionate about fostering health and wellness for all, and we're truly excited to introduce the following comprehensive benefits package that has been thoughtfully designed to prioritize your well‑being.
- Health Insurance: We provide comprehensive health coverage, including medical, dental, and vision plans, to ensure the well‑being of our employees.
- Retirement Savings Plan: We offer a 12% employer‑funded retirement plan upon meeting eligibility, empowering employees to plan for their future.
- Paid Time Off: Work‑life integration is important to us, which is why we provide up to 48 days of paid time off over vacation, holidays, and sick leave.
- Additional Perks: Free household membership to facilities operated by the Greater Austin YMCA, which is worth $1,000 annually.
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