DescriptionLandlord Engagement Supervisor
Grant-Funded Position | Oklahoma City
Great housing partnerships don’t happen by accident — they’re built through trust, strategy, and strong relationships. City Rescue Mission is seeking a Landlord Engagement Supervisor to lead our Landlord Engagement Team while personally managing a portfolio of key landlord and property management relationships, including high-end and market-rate communities.
This is a hands-on leadership role for someone who thrives at the intersection of relationship-based sales, negotiation, housing expertise, and people leadership. You’ll help open doors to housing by building partnerships others can’t — and by leading a team that turns those partnerships into real, lasting outcomes for individuals and families.
What You’ll Do
- Lead, coach, and manage the performance of Landlord Engagement Specialists
- Build, maintain, and grow a personal portfolio of landlord and property management partners, including Class A and market-rate properties
- Recruit, engage, and retain landlords and property management companies across the metro area
- Lead and approve negotiations related to rental rates, incentives, unit holds, and lease terms
- Serve as escalation support for complex landlord concerns and housing placement challenges
- Collaborate closely with case management leadership to align housing availability with client needs
- Ensure properties meet inspection and compliance standards (Fair Housing, OHFA, OCHA)
- Oversee accurate documentation, reporting, and housing inventory updates
- Track outcomes, identify trends, and share insights to support program growth and improvement
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What We’re Looking For
- Required: Minimum of 3 years of housing-related experience, including landlord engagement, housing programs, property management, leasing, or real estate with a housing placement or compliance component
- Required: Supervisory or team leadership experience
- Proven ability to build and sustain professional relationships with landlords and property management companies
- Strong negotiation, conflict resolution, and problem-solving skills
- Results-driven, organized, and comfortable managing multiple priorities in a fast-paced environment
- Confident verbal and written communicator
Preferred Certifications & Licensing (Not Required):
- Oklahoma Real Estate License (Sales Associate or Broker)
- Property management certifications (CAM, CPM, RMP)
- Fair Housing Certification or comparable compliance training
- Experience with HUD-funded housing programs or coordinated entry systems
- Valid Oklahoma driver’s license and reliable transportation
- Ability to pass required background and motor vehicle record checks
Why This Role Matters
Housing access starts with strong relationships. In this role, you’ll build trust with landlords, strengthen housing partnerships across the community, and lead a team that helps turn opportunity into stability. Your work will directly impact housing availability — and the lives of the people who depend on it.
Equal Opportunity Employer
City Rescue Mission, Inc. is an Equal Opportunity Employer and provides reasonable accommodations in accordance with applicable laws.
Grant-Funded Position Disclaimer:
This position is supported by grant funding. Continuation of employment is contingent upon the availability of grant funds. Employment is at-will.
QualificationsQualifications
- Minimum of 3 years of housing-related experience required, including landlord engagement, housing programs, property management, leasing, or real estate with a housing placement or compliance component
- Supervisory or team leadership experience required
- Demonstrated ability to build and maintain professional relationships with landlords and property management companies
- Strong negotiation, conflict resolution, and problem-solving skills
- Strong organizational skills and attention to detail
- Effective verbal and written communication skills
Preferred Certifications & Licensing (Not Required):
- Oklahoma Real Estate License
- Property management certifications (CAM, CPM, RMP)
- Fair Housing or housing compliance certification
- Experience with HUD-funded housing programs or coordinated entry systems
Working Conditions
- Flexible hours may be required, including evenings or weekends, to accommodate landlord availability
- Frequent travel throughout the Oklahoma City metro area
- Work performed in office, residential, and community settings
- Regular interaction with individuals and families with complex needs
- Fast-paced environment requiring independent judgment and adaptability
Physical Demands
The physical demands described are representative of those required to perform the essential functions of this position. Reasonable accommodations may be made.
- Regular sitting, standing, walking, and use of hands
- Occasional lifting or moving items up to 30 pounds
- Ability to communicate effectively and observe details in a variety of environments
Licensing, Transportation & Background Requirements
- Valid Oklahoma driver’s license
- Reliable transportation and insurance meeting agency requirements
- Ability to pass a criminal background check and Motor Vehicle Record (MVR) check
Equal Opportunity Employer
City Rescue Mission, Inc. is an Equal Opportunity Employer and provides reasonable accommodations in accordance with applicable laws.
Grant-Funded Position Disclaimer
This position is supported by grant funding. Continuation of employment is contingent upon the availability of grant funds. Employment is at-will.
