CADC Recovery Oriented Supports and Engagement (ROSE) Program Manager

Outside In • Full-time • Portland, Oregon • 1w ago

Description

The primary role of this position is to assist with the coordination and service provision of the Recovery-Oriented Supports and Engagement (ROSE) program. The ROSE program is a project of the Multnomah County Homeless Youth Continuum that establishes and maintains recovery-oriented services to improve engagement and treatment navigation and support for homeless youth (aged 16-24) considering or involved in substance use and/or mental health recovery. This position provides leadership for the development of peer-delivered services within Outside In and supports the integration of effective peer-delivered and other recovery engagement and support services within the Homeless Youth Continuum.

Essential Duties

Provide overall leadership, direction, and strategic oversight of the R.O.S.E. program.
Oversee day-to-day operations, service delivery, and program quality.
Lead ROSE Peer Mentor hiring, orienting, and training processes.
Supervise, coach, develop, and evaluate program staff (e.g., case managers, peer support specialists, CADC).
Provide clinical supervision for CADC Licensure.
Provide regular reflective supervision and performance feedback.
Support staff professional development, training, and skill-building in recovery-oriented care and substance use engagement.
Foster a supportive, inclusive, and accountable team culture.
Use data and participant feedback to evaluate program effectiveness.
Lead quality improvement initiatives.
Identify service gaps and develop strategies to improve outcomes.
Serve as a liaison with Multnomah County, BH providers, housing partners, and community stakeholders.
Participate in the Homeless Youth Continuum and related collaborative meetings.
Strengthen cross-system partnerships to improve access to housing, treatment, and supportive services.
Develop and manage program budget in collaboration with agency leadership.
Monitor expenditures and ensure fiscal responsibility.
Identify funding opportunities and contribute to grant writing or renewal processes.
Ensure compliance with county, state, and federal funding requirements.
Oversee accurate documentation in HMIS and other required data systems.
Develop and implement policies, procedures, and workflow systems.
Monitor program outcomes, performance metrics, and reporting deadlines.
Prepare reports for funders and county stakeholders.
All other duties as assigned.

Qualifications

Skills

Strong organizational skills, attention to detail, and focus on data collection.
Ability to work with a variety of clients with presentations of mental health, substance use, and co-occurring issues.
Good communication and conflict resolution skills.
Ability to work both independently and as a member of a team.
Ability to complete all required documentation and information input in a professional, thorough, and timely manner.
Ability to always maintain professional boundaries.
Ability to navigate technologies used in this position, including Credible Behavioral Health Electronic Health Record, MS Office Applications, and Windows Server.

EDUCATION EXPERIENCE

Required

CADC II or higher (chemical dependency)
Three years’ experience in substance use disorders and/or co-occurring counseling.
2 years in a leadership role providing clinical supervision.
Valid driver’s license with the ability to be insured to drive participants in an agency vehicle or car share vehicle

Desired but Not Required

Bachelor’s degree
Peer support specialist training completed
Experience supervising peer staff
Experience providing co-occurring disorders treatment/counseling
Spanish/English bilingual fluency preferred

Working Conditions

This job includes working in a standard office environment, drop-in and other homeless youth continuum locations, as well as a variety of community locations to support effective recovery-oriented service provision. This means that this role will meet in a variety of partner service locations and with participants in community locations which may include the participant’s home, hospital, and other surrounding community settings. The employee will be responsible for transporting participants in a rented vehicle. This job is officed in a standard office environment in our Downtown building located at 1132 SW 13th Ave Portland, OR. Local travel is expected in this role.

Physical Requirements

This job requires operating phones, computers, and other office equipment. Communicating is required on a regular basis. Moving inside the building to other offices and program delivery spaces as well as moving to surrounding sites is expected. Sporadically move boxes and/or items weighing up to (25) pounds.