DescriptionSchedule: Sunday through Thursday 3:00pm - 11:00pm (5 days, 40hr/week)
Purpose:
The Direct Support Specialist is a member of the Rosebud Supportive Living Program and provides support to foster youth ages 16-18 years old. The goal of the Rosebud program is to create a safe environment for youth to develop skills for independent living and overall wellness. The Direct Support Specialist will provide environmental and milieu management support to ensure a safe, trauma informed, equitable and inclusive environment. This position requires on-site work at all times.
Accountabilities:
Milieu Management and Participant Support
- Provide direct support in one-on-one or group setting.
- Conduct guest check-in and redirect/remove individuals who are not program participants if there is disturbance/disregard for program rules.
- Provide crisis response and de-escalation as needed. Ability to utilize emergency services (ie. Police, Project Respond, etc) as needed.
- Maintain the cleanliness of common areas and employee office.
- Engage with youth throughout shift and during times of crisis, difficulty sleeping, mental health concerns, etc.
- Ensure that the living and office spaces are clean, orderly, and safe at all times.
- Distribute medications in accordance with physician orders and document all medication distribution in line with policies.
- Provide coverage to ensure program ratio requirements are met.
Skill-building Support
- Willing to meet and engage with people “where they are,” including their environment, time of night, and readiness for change.
- Use trauma-informed, person centered approach and language and participate in ongoing training and education.
- Assists participants with daily living skills such as completing household and hygiene tasks, medication prompts, and connection to treatment and support team for additional support.
- Support youth through coping with mental health concerns, sleep hygiene, schedule management, etc.
- Assists participants with self-identified goals and in support of existing treatment plans from providers.
- Assists participants with completion of cleaning and laundry as necessary.
- Support participants in accessing healthy meals and kitchen clean up as necessary.
- Support youth with transportation, food preparation, grocery shopping, etc. as needed and ensure that materials are readily available for skills training groups
Crisis Prevention/De-escalation/Harm Reduction
- Provide crisis response and de-escalation in a community based setting.
- Use crisis prevention approach to decrease use of crisis services, Project Respond, EMS, police, hospitalization, etc.
- Ability to work in collaboration with emergency services (ie. police, Project Respond, Multnomah County Crisis, Behavioral Health Unit) as necessary.
- Ability to work in collaboration with acute care settings if necessary.
- Must be able to assist in de-escalation and crisis as needed.
- Support harm reduction approach, linkage to resources such as, but not limited to: clean needle exchange, NARCAN, MAT, SUD services, education around harm reduction, etc.
Documentation/Expectations
- Complete documentation and data entry in Electronic Health Record as required by contract within 24-72 hours.
- Maintain a regular work schedule.
- Complete all other assignments in a timely manner as requested by supervisor.
Supervision Received:
- Receive regular supervision at least once per month, seeking additional supervision whenever necessary.
- Direct Support Specialists working on the swing shift will report to the Rosebud Program Manager for regular supervision.
- Direct Support Specialists working on the overnight shift will report to the Rosebud Weekend Supervisor for regular supervision.
Other General Expectations:
- Ability to engage with youth through shared interests, hobbies, language, and experiences.
- Uphold New Narrative Mission and Values in all interactions.
- Ability to work as a team member, remain flexible and establish priorities as a group.
- Ability to work independently.
- Demonstrate initiative and openness to learning/implementing new skills.
- Ability to display a non-judgmental attitude and maintain unconditional positive regard.
- Creative, innovative and progressive problem-solver.
- Ability to multi-task and remain calm in a busy and stressful environment.
- Proficiency in Microsoft Office software (Word, Excel, PowerPoint, and Outlook)
- Pursue ongoing development of skills and competencies in line with contract requirements for training.
- Follow all New Narrative policies, procedures, and protocols.
- Follow through on all directives and instructions.
- Maintain CPR and First Aid Certificate.
- Must be able to pass a criminal history check through the Department of Human Services.
Core Competencies:
- Communication: Clear, direct and concise. Keeps people informed. Listens effectively to others.
- Teamwork: Effective at working in team situations.
- Utilizing available resources for personal wellness: Communicates with Supervisor or other designated New Narrative personnel to meet personal wellness and safety needs.
- Adaptability: Ability to modify or change service delivery as needed to best fit the needs of program participants and New Narrative values
- Analytical thinking: Attention to detail over sustained periods of time.
- Dependability: Counted on to follow through on commitments: at work each day and on time; work completed in a timely fashion.
- Aptitude: Ability to comprehend and apply new ideas, processes and procedures, or training.
- Demeanor: Remaining calm in crisis situation, empathetic, unbiased, non-judgmental and excellent peer model skills.
Qualifications:
- Bilingual (Spanish/English) preferred
- Persons of color and all genders encouraged to apply
- Must maintain current Oregon driver’s license and insurance. Must have own reliable vehicle to support participants in the community.
- Must have a high school diploma or equivalent.
