Reports to: Chief Development Officer
FLSA Status: Non-exempt, Regular Full time
Department: Philanthropy
Location: Seattle, WA
Salary and Benefits : $55,000-$65,000 DOE + 4 weeks of vacation leave along with 12 sick days and 2 personal days per year, 100% employer-paid medical, dental, vision, and long-term disability for employees, LinkedIn Learning Professional Development, 401(k) with employer match, and EAP
Last Reviewed: November 2023
Our Mission: The mission of Big Brothers Big Sisters of Puget Sound is to create and support 1-to-1 mentoring relationships that ignite the power and promise of youth. It is our vision that all youth achieve their full potential. Big Brothers Big Sisters of Puget Sound is the oldest and largest mentoring organization in the State serving over 1000 youth and mentors each year in King, Pierce and Kitsap Counties.
Big Brothers Big Sisters of Puget Sound partners with volunteer mentors, families, and the community so youth in our programs—particularly young people furthest from opportunity—can achieve higher aspirations, greater confidence, better relationships, positive behavior choices, improved mental health, and educational success. We accomplish our mission through programs held in schools, workplaces, and the community. Each employee in Big Brothers Big Sisters of Puget Sound helps to extend the mission of the agency in particular ways as outlined in the position description.
Job Summary:
The Development Manager is part of a Community Philanthropy team with colleagues dedicated to individual giving, corporate partnerships, and foundation and municipal grants, led by a Chief Development Officer. The individual in this role reports to the Chief Development Officer (CDO) and manages the Development Coordinator/Salesforce Specialist. They will develop, implement, and manage day-to-day operations of philanthropy efforts, ensure the integrity of donor data in our Salesforce CRM, manage and grow the workplace giving and individual broad-based annual fund activities, support fundraising events and strengthen stewardship efforts for Big (mentor) philanthropic and other broad-based donors. The nature of Community Philanthropy work requires availability on some nights and weekends in order to meet deadlines, help with special events, and support the overall work of the team.
Essential Responsibilities:
- Strengthen, execute, analyze, and lead an annual fund program that increases donor engagement, retention, and dollars raised
- Serve as department project manager via Asana for all campaigns, appeals, and fundraising events
- Lead donor stewardship and solicitation activities for corporate donors in the $1-$5,000 annual giving range and individual donors in the $1-$999 giving range
- Manage all broad-based stewardship activities, ensuring donors feel appreciated and informed through regular connection and reporting activities
- Lead and organize initiatives to increase the engagement of workplace giving donors and sustaining/recurring donors
- Lead components of the donor stewardship and solicitation communications schedule (e.g. emails, newsletters, direct mail) to ensure timely and meaningful interactions, deepening the commitment of donors to our work
- Collaborate with Senior Marketing Manager for all broad base donor communications and lead/prospect communications
- Collaborate with Senior Marketing Manager, CDO, BBBSA, and other stakeholders for comprehensive alumni engagement resulting in conversion of donors and/or volunteers
- Manage, support, and empower the Development Coordinator/Salesforce Specialist
- Develop and update Salesforce reports and dashboards to track fundraising progress
- Oversee department monthly finance reconciliation reforecasting processes, provide input for annual budgeting process, serve as primary Philanthropy participant in integration with BBBSA tools and BBBSPS financial software integrations
- Lead components of overall project management for 3 annual major fundraising events of (Big Gala, Big Impact, Big Invitational): audience development, communications plan, stewardship plan, auction and online gift processing platforms, liase with finance department for reconciliation and giving analysis
- Lead and organize corporate partnership volunteer activities across the organization (Seattle Seahawks Spirit of 12, Microsoft Gives Month, National Mentoring Month presentations, etc)
- Eagerly participate in strengthening the culture of philanthropy across the organization
- Other duties as assigned, which may include up to 10-15% of role?
Job Qualifications:
- Minimum 2-4 years of professional fundraising experience, with demonstrated past experience managing gift entry, donor stewardship, and a variety of contribution methods
- Proficiency with Salesforce Nonprofit Success Pack required
- Excellent analytical and project management skills
- High level of skill and familiarity with technology, fundraising, and database systems
- Detail-oriented, organized self-starter; able to prioritize and perform multiple tasks with varying levels of urgency to meet deadlines
- Ability to maintain professionalism and confidentiality in sensitive, complex, and/or controversial situations
- Ability to work independently and collaboratively, exercising good judgment, decision-making and problem-solving skills to achieve team goals
- Demonstrated understanding of the connections between programs and fundraising impacts, and between finance and philanthropy processes
- Prior supervisory/management experience a plus
- Valid US driver’s license, insurance coverage, and consistent access to a reliable mode of transportation: the job requires occasional travel for local meetings and events
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and required skills. Job Description may be subject to change to meet the needs of the organization.
COMPETENCIES NEEDED TO BE SUCCESSFUL WITHIN OUR ORGANIZATION: We seek to hire for, and further develop with each employee, the following competencies that we have identified as critical to success for individual employees and for achievement of the BBBSPS mission:
Core Competencies
- Accountability / Workload Management
- Customer Service Orientation
- Growth Mindset, Adaptability
- Cultural Sensitivity
- Collaboration
- Expertise in Area of Focus
Leadership Competencies
- Develops & Motivates Others
- Internal & External Relationship Builder
- Team Effectiveness
- Emotional Intelligence
- Organizational Growth Orientation
- Problem-Solving
- Initiative & Results Driven
Work Environment:
The environmental conditions described are representative but not all-inclusive of those that must be met by an employee to successfully perform the functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
- Hybrid work environment for the foreseeable future, with 2 days in-office and 3 days remote
- Position is based in Seattle, with ability to work from Tacoma office as needed
- Physical demands: while performing duties of job, employee is occasionally required to stand; walk; sit; reach with hands and arms; talk and hear.
- Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
- The noise level in the work environment is usually moderate.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, physical demands and required skills. BBBS Puget Sound may at its discretion add to or change the duties of the position at any time. Employment with BBBS Puget Sound is “at will,” meaning that either the employee or BBBS Puget Sound may end the employment relationship at any time and with or without cause.
Equal Employment Opportunity
BBBS Puget Sound is committed to the principle of equal employment opportunity for all qualified individuals. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.
Americans with Disabilities Act
Applicants as well as employees who are or become disabled must be able to perform the essential duties & responsibilities either unaided or with reasonable accommodation. The organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.
