About:
Company Values:
- Stay grounded
- Think critically
- Encourage creativity
- Persevere through the noise
- Operate like an owner
- Be helpful
ROLE SPECIFICS:
The Premier Lacrosse League is seeking multiple full-time, seasonal Local Market Specialists to build out its in-house sales team in Los Angeles, CA (HQ). Local Market Specialists will be responsible for developing & growing relationships with 2024 Homecoming Pass Holders across the PLL’s eight home markets – our version of season tickets – along with developing partnerships with local non-profits. Ideal candidates will be ambitious, proactive, and passionate about creating long-lasting memories for our fans.
Role to be located in Los Angeles, CA HQ and will report to the Sr. Manager of Ticket Sales
KEY OBJECTIVES
- Hit weekly and monthly KPIs to ensure individual and team goals are met
- Reach and exceed daily outbound & touchpoint goals (calls, emails & texts)
- Responsible for building relationships, servicing and growing over 500+ accounts
- Accomplish a yearly revenue renewal rate of 85%
- Onboard 50% of accounts fully onto the PLL App and PLLNation
- Service Homecoming Pass Holders via phone calls, emails, and visiting accounts at PLL event weekends
- Game Day activities include, but are not limited to, assisting Homecoming Pass Holders with experiences, visiting with members during games & assisting with all ticketing-related issues.
- Acquire new business while providing world-class customer service.
- Develop and grow relationships with local non-profits in an effort to bring groups to PLL event weekends and ensure the sport of lacrosse is accessible to all.
- Uphold core PLL values; be an excellent steward of the PLL in all interactions and conversations
- Maintain accurate records throughout sales process within our Hubspot CRM
- Will be asked to work event weekends
- Other duties as assigned.
REQUIREMENTS & QUALIFICATIONS
- Bachelor’s degree required
- Strong work ethic and passion
- Outstanding listening, written, and verbal communication
- Proficiency in Word and Excel
- Excellent time management skills
- Must be well-organized
- Must be able to work in a team-oriented environment
- Background in sports – particularly lacrosse – is a plus
Compensation
- $16.00 an hour
- Commission and Bonus eligible packages
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
