ANNUAL GIVING ASSOCIATE
Hours: Full-time (37.5 hours/week)
Duration: Permanent Location: Ottawa – Hybrid
Salary: $77,139.94 per annum
Travel: Travel may occasionally be required as part of the position
Deadline: Applications are accepted until 5pm (eastern time) March 28, 2024
Union: Unifor Local 567
Amnesty International Canadian Section (English Speaking), also known as AICSES, is looking for a passionate Annual Giving Associate (AGA) for its fundraising team.
Reporting to the Manager, Individual Giving, and Supporter Services, the Annual Giving Associate (AGA) is responsible for planning and implementing strategies for the identification, cultivation, solicitation, and stewardship of single gifts donors (that is, those who are not in the monthly program or major gifts program) to support Amnesty’s mission. This position will guide the direct marketing program and in collaboration with the digital team, digital solicitation strategy. The AGA will focus on strategically expanding the organization's annual giving program to increase the base of annual gifts through frontline prospect and donor management. Responsibilities also include integration with other fundraising programs and the development of expense budgets and revenue targets. The AGA is a key member of the fundraising team.
The successful candidate must bring a lens of anti-racism, anti-oppression, gender mainstreaming, intersectionality, inclusivity, and accessibility to external and internal work, to all interpersonal interactions, and in line with any organization policies and protocols.
WHAT YOU’LL DO
PRINCIPAL RESPONSIBILITIES
The AGA is responsible for managing the day-to-day operations of the annual giving program within the context of Amnesty’s overall fundraising program. The AGA plans, implements, and evaluates these activities, focusing on building a net database of donors to the optimal level in terms of number of donors and average donation. The AGA is responsible for innovating within the program to deliver acceptable cost-to-revenue ratios for various donor segments and the program as a whole. Specific responsibilities include:
· Develop with the Manager, Individual Giving & Supporter Services, a plan for each fiscal period including overall strategy,
analysis, techniques, schedules, revenue targets, and expense budgets.
· Work with the direct marketing consultant to innovate, develop strategy, and monitor budgets, mailing schedules,
mailing plans, creative briefs, and critical paths.
· Work with the direct marketing consultants to develop direct marketing packages, especially letter copy, and design.
· Coordinate the approval process for direct marketing packages, web supplements such as pre and/or post-emails to
those packages, telemarketing, or other initiatives within the annual giving program.
· Research human rights cases, campaigns, and issues, and provides research materials to consultants on the latest
individuals at risk cases, human rights campaigns, and activities.
· Liaise with the direct marketing consultants regularly, assesses their work, and advises the Manager, Individual Giving &
Supporter Services on the quality of service provided.
· Develop and implement cultivation and retention strategies, involving the phone, online and print mediums. This includes
year-end stewardship, invitations and follow-up to donor receptions, and welcome/thank you calls.
· Work to ensure the integrity and accuracy of annual donor data is maintained.
· Coordinate The Candle and Year-End-Review newsletters production and any other publication.
· Ensure that all newsletters are integrated appropriately with the annual giving program mailings.
· Coordinates work with relevant staff who undertake data entry and fulfillment activities to ensure effective and efficient
gathering of donor information, data entry, timely delivery of tax receipts and thank-you letters (including bounce-back
coupons).
· In collaboration with other Fundraising staff and/or consultants, prepares a stewardship strategy for the annual program,
and writes thank-you letters for gifts received.
· Implement, often in collaboration with other Fundraising colleagues, specific initiatives designed to improve fundraising
performance within the areas of their responsibility.
· Perform all other tasks or work as assigned by the Manager or Director of Fundraising.
SECONDARY RESPONSIBILITIES
· Participate in the overall planning of the fundraising activities of the Branch, as member of the fundraising team.
· Serve as backup for Supporter Services staff.
· Attend AICES regular all-staff and Fundraising team meetings as scheduled, attends cross-departmental meetings as
scheduled, regular meetings with the Director, attendance at Board meetings and the Annual General Meeting if
requested by the Director.
· Network within the fundraising and direct marketing industries to maintain up-to-date knowledge of best practices in this
area.
· Management of Volunteers: The AGA is responsible for finding volunteers needed in the Annual Giving program, and
training and supervising those volunteers who work directly with them.
· Participate in ad-hoc Fundraising team meetings for special projects on an as-needed basis in consultation with the
Manager/Director.
DECISION-MAKING
Exercises decision-making discretion in the day-to-day operations of the annual giving programs on an independent basis. Consults with the Manager/Director and other Fundraising colleagues as appropriate and with colleagues from other departments on an as-needed basis – in researching and ensuring accurate reflection of the organization’s current human rights issues in annual giving program initiatives.
WHAT WE’RE LOOKING FOR IN A CANDIDATE
Amnesty International Canada is seeking an individual who can contribute to the diversity of Amnesty’s workforce and its inclusive, anti-racist and anti-oppressive practices. The successful candidate will have a deep and abiding commitment to tackling systemic issues affecting historically marginalized employees and communities with a specific lens of anti-racism, feminism, intersectionality, and accessibility to external and internal work. This includes an ability to support in building an environment that reflects Amnesty International Canada’s promotion of a culture of respect, equity, and fairness.
MINIMUM QUALIFICATIONS:
Experience:
• College level fundraising program or a combination of experience acceptable.
Knowledge/Skills:
• Strong communication and diplomacy skills preferably communicating with existing or prospective donors via e-mail and
digital channels, direct mail, and phone.
• Excellent project and time management skills with very keen attention to detail, coupled with the ability to multitask.
• Expertise with Microsoft 365 software and applications including Outlook, Word, Excel, PowerPoint, and SharePoint.
Competencies/Personal Attributes:
• A motivated self-starter with excellent time management skills and an ability to work from broad guidelines with minimal
supervision.
• Excellent written and verbal communication skills, demonstrated ability to advise, advocate, and synthesize complex
issues clearly and concisely.
• Strong organizational skills, and the ability to work under pressure, managing multiple priorities and tight deadlines.
• Demonstrates a high level of attention to detail.
• Strong problem-solving skills with proven success at identifying, resolving, and escalating issues.
• Demonstrated ability to handle highly confidential and sensitive information with discretion.
• Proven ability to apply an intersectional lens to your work to achieve anti-oppression in practice.
• Strong interpersonal skills including collaboration and consultation as part of a team.
• Proven ability to work successfully with a diverse population and in applying intersectionality in the principles of anti-
racism, anti-oppression, diversity, equity, and inclusion.
• Passion for Amnesty International’s mission in the protection and promotion of human rights for all people.
DESIRED QUALIFICATIONS
• University degree is desirable
• Fundraising certification is desirable
WHY WORK FOR AMNESTY INTERNATIONAL CANADA?
ABOUT US
Amnesty International is a movement of 10 million ordinary people in more than 150 countries who come together to achieve extraordinary results in defending and promoting human rights. We get discriminatory laws changed and prisoners of conscience released. We’ve helped stop torture, commute death sentences and worked to end violence against women. We are in solidarity with Indigenous peoples demanding that their rights be respected.
OUR COMMITMENT TO ANTI-RACISM, ANTI-OPPRESSION, DIVERSITY, EQUITY & INCLUSION (ARAO-DEI)
Amnesty International Canada is committed to employment equity, actively seeks diversity in the workplace, and welcomes and encourages applications from members of equity seeking groups including women, transgender, non-binary, and LGBTI individuals; First Nations, Metis, and Inuit individuals, persons with disabilities, and members of racialized and marginalized groups. We believe our work is stronger when it benefits from the experience, knowledge and wisdom of people who have faced systemic barriers, and encourage applications from qualified candidates who have lived experience as a member of historically underrepresented communities.
AIC values qualified diverse candidates who bring skills that contribute to our anti-racist and anti-oppression transformational journey. At AIC, employees are expected to contribute to an inclusive environment and bring the knowledge, experience, and ability to incorporate anti-racism, anti-oppression, intersectionality, gender mainstreaming, inclusion, and accessibility practices to external and internal work and to all interpersonal interactions. Click to learn more about our
Equity Journey.
WHAT WE OFFER
At Amnesty International Canada, we are passionate about what we do, and we are proud of our achievements as a movement. To compensate our employees for the critical work they undertake, we reward them with an attractive, sector competitive salary and benefits package plus the opportunity to develop professionally.
If you are talented, passionate about human rights and want to use your skills, knowledge, and experience to change the world, we encourage you to join us.
APPLICATION PROCESS
Together with your resume, please forward a 1-page cover letter (250 words maximum) that includes your responses to the following questions:
1. How do you relate to Amnesty International Canada’s mission?
2. How would your skills and experiences (personal and professional) translate into success in a fundraising portfolio?
3. What does a commitment to ARAO and DEI mean or look like to you?
Applications must be submitted electronically through out
Work With Us careers page.
We thank everyone for their expression of interest-and truly appreciative of the time individuals put into applying-but with the limitation of time only those selected for an interview will be contacted. Amnesty International Canada is committed to providing an inclusive and barrier free experience to applicants with accessibility needs. Requests for accommodation can be made at any stage during the recruitment process
