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Directly engages, supervises and supports youth residing at the TH site.
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Ensures that the site, including youths' rooms, is clean and kept in good and safe condition.
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Welcomes youth to the site and orientates youth to site expectations, CHNY's mission and principles, and child protection policies and protocols.
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Assists youth with preparation for the next day. Ensures youth meet curfew and are accounted for when they leave the facility.
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Conduct room checks for youth and ensure safety on the floors as well as checking for fire safety and/or addressing any contraband or weapon issues.
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Provide direct support and monitoring when youth are utilizing certain areas during night shifts such as the laundry room, dining area, lounge or any other open spaces onsite. This includes addressing any safety incidents or fire safety related issues that occur during the overnight shift.
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Monitor program and client activities to ensure a safe and secure environment.
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Engages with youth during morning mealtimes and works with youth to facilitate post-meal clean up and assist in meal prepping as needed.
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Assists with activities of daily living (ADLs) that include self-care and life skills such as; meals, hygiene, laundry, cleaning of living space, time management and communal living.
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Assists in keeping the site clean and well-maintained by participating in overnight tidying up and facilitating the work of facilities and maintenance staff.
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Provides support to Case Managers as needed, including distributing appointment slips, appointment follows up, collection and filing of paperwork, file maintenance, and file compliance. Transitions and communicates with morning staff.
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Escorts youth to other agencies and services when necessary (e.g., hospitals, school visits)
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Maintains healthy, supportive relationships with the youth, mindful of boundaries and mutual respect.
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Leads and/or participates in recreational and holiday activities at the site and off-site trips.
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Completes incident reports by the end of the shift, and submit to appropriate parties.
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De-escalates crises; attend to emergencies following agency protocol, as needed.
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Performs other duties as assigned and needed.