United Way of Greater Charlotte is committed to a workforce that reflects our entire community. United Way opposes racism and oppression in all its forms and believes the nonprofit work environment is enhanced when diverse groups of people with ideas come together to achieve common goals. United Way understands that diverse representation and perspectives are vital to our success.
The Resource Development Engagement Manager is accountable for leading relationships, ensuring stewardship of organizational resources, and supporting the United Way of Greater Charlotte mission to end poverty and advance equitable outcomes. As a member of the Resource Development team and reporting to the Vice President of Resource Development, the Engagement Manager will coordinate multiple donor and volunteer community engagement opportunities as part of our United Way's fundraising efforts. The successful candidate approaches this work through a fundraising lens, is highly collaborative and communicative, possesses a high level of attention to detail, excellent writing skills and is proficient in Microsoft 365 technology.
Essential Responsibilities
Manages a minimum of 9 volunteer and donor engagement events by:
- Recruiting sponsorships with leads and support from the entire Resource Development team
- Coordinating engagement with existing sponsors
- Developing timelines, event budgets and communication plans
- Coordinating registration tools and processes with a focus on collecting key demographic data for targeted follow-up
- Creating registration and revenue reports for each event, ensuring all participant and revenue data is recorded accurately in the CRM database
- Coordinating all event resources for successful "day of" execution
- Managing events according to revenue and data acquisition objectives
- Working collaboratively with all United Way departments to achieve organizational engagement goals
- Events vary in size and scope with 2-4 large scale community based volunteer day long events, 1-2 donor engagement events and multiple on-site corporate volunteer engagement projects
Additionally, the Engagement Manager:
- Serves as a proactive and contributing member to the United Way of Greater Charlotte team, performing duties and providing support outside of the functions listed above.
- Participates in programs, trainings, and discussions about racial inequities, exclusions and oppressions
- Has an appreciation of and willingness to work with and advocate for people from diverse racial, ethnic, and socioeconomic backgrounds.
- Consistently seeks to learn and understand the specific experiences of historically marginalized racial groups in the U.S., particularly Black, Indigenous, and Latinx groups.
Education/Experience Requirements
- Non-Profit Event Fundraising experience strongly preferred
- Direct experience working with volunteer committees and donor engagement strongly preferred
Workplace values
- Take action and go! Be bold and not afraid of a little competition or thinking outside the box even when opportunities seem unimaginable.
- Openly collaborate in the pursuit of truth and doing what is right. Welcome tough conversations, don't make assumptions and rely on others.
- Sometimes things just need a shake-up. Whether internally or out in the community, we aren't afraid to be disruptive. Understanding that we may leave a few feathers ruffled along the way, if it is the right thing to do and benefits our community, we will take the chance!
- Inaction is the enemy of innovation. We are a perpetual work in progress, striving to be better, constantly learning and taking risk to be the best we can be. Learning from our mistakes and paving the way for continual betterment.
- Teamwork is a must - we need each other to accomplish our important goals. Working together makes us all better individually and makes us stronger as a group. Understanding what others strengths and weaknesses may be and using that knowledge to guide, support, and model our work makes for a successful and high performing team.
- Recognizing and appreciating our differences only make us better. We all share in the responsibility to create a positive culture and to safeguard equity, inclusion, dignity, and respect for all. Each member of our team will be a role model for others.
