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Demonstrates leadership qualities through modeling the Mission, Vision and five Principles.
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Prioritizes values and practices that keep the community motivated and creates a strong mission driven culture.
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Meets the day-to-day needs of the team, including regular and meaningful supervision, schedules, appraisals, team meetings, and case conferences.
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Must have understanding of day to day workings of the program, Case Reviews, Case Planning and ISP
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Conducts team meetings monthly to review program operations.
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Participates in case review with Case Managers.
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Possesses expert knowledge and experience working directly with young people through approaches that emphasize resiliency, strength based youth development, and trauma informed care.
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Obtain certifications for programs to correlate with funding requirements or program operation.
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Appropriately and clearly express expectations to the team.
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Oversee monitoring and accountability of residential programs staff.
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Responds and assist team during crises situations; modeling expectations for staff in how to manage crisis situations
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Participates in Shift Transition daily.
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Collaboratively creates and maintains a safe and healthy sanctuary for all youth in the program.
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Utilize and model de-escalation and crisis management skills to assess and diffuse volatile situations.
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Ensures integration and coordination between program efforts to maximize positive results within and between program areas.
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Develops and maintains positive and strategic relationships with internal and external colleagues, partners and stakeholders.
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Implements and tracks on-going training and professional development for team members.
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Effectively utilizes data and information systems for informed decision making and developing performance strategies.
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Assists in managing and monitoring the progress and performance of all program contracts and grants.
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Overall flexibility in work schedule to be present for both youth and staff at key times, including weekends, evenings and holidays.
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Must have on-call availability.
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Must be willing to work in an environment where precautions for communicative diseases and health concerns may need to be observed and followed.
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Ensure adequate coverage for all operating shifts.
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Represent program at planned events.
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Coordinates onboarding of all new Resident Advisors.
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Openness to grow and learn.
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Must serve as Shift Leader (at 41st Street) and the Point Person (in The Bronx sites).
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Always reflects CHNY’s values and principles on social media.
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Always upholds CHNY’s mission, vision and principles, standards of conduct, policies and procedures.
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Provides direct care services as needed.
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Perform other site specific duties as assigned and needed
