Essential Duties and Responsibilities:
Support the agency mission by providing hope and healing to those impacted by domestic violence, sexual assault, and child maltreatment by:
- Using a trauma-informed, client-centered approach to:
- As applicable, provide intake, assessment, case management, crisis intervention, safety planning, court education, information, and referrals.
- Ensure coordinated client care with key community partners.
- Act with client in mind and work to meet client's needs and expectations to the extent possible.
- Instruct children in a trauma informed manner and engage in activities that are designed to promote social, emotional, physical, and intellectual growth.
- Interact, monitor, and assist child residents of the shelter on an individual and group basis within a structured childcare environment.
- Identify and refer families to shelter children's programming as appropriate; including initiatives around connecting primary medical care, support groups, and extracurricular activities.
- Provide developmental assessments as appropriate and make referrals to community programs.
- Maintain contact with parents to provide updates about their child's progress and contact them in the case of an emergency.
- Administration
- Keep childcare spaces clean and functioning; cleaning interactive areas throughout the day.
- Understand and maintain appropriate group size and ratio; alerting leadership if additional staffing needs arise.
- Maintain confidential and accurate, up to date client, stakeholder, intern, and volunteer records, program and agency records in agency databases including CSN, Raiser's Edge and Timeforce.
- Research, write, and manage grant reporting and grantor relationships as assigned by supervisor.
- Adhere to agency and program procedures concerning documentation, Critical Incident Reports, and Client Satisfaction Surveys, and participate in the Quality Assurance process.
- Stewardship
- Increase awareness of victimization, prevention, and available resources through public speaking and media requests as assigned by supervisor.
- Participate in community meetings and committees as assigned by supervisor.
- Promote and maintain professional relationships with agency staff, volunteers, interns, stakeholders, and community partners.
- Work at least two school holidays and at least twice per pay period in order to stay on the Childcare schedule.
- Support agency mission and stay up to date on agency policy and procedures by participating in at least 75% of scheduled Staff Meetings; attend additional agency meetings as requested by supervisor.
- Professional Development
- Contribute to quality of services by staying informed of best practices, developments and trends in the area of trauma and victimization, especially as it relates to intimate partner violence, sexual violence, and child maltreatment.
- Maintain and develop skills and knowledge by attending training and ensure licensure and certifications are up to date as needed for the job.
- Be familiar with approved methods of positive redirection of all ages of children; ensuring training in received on agency approved strategies.
- Contribute to agency effectiveness by performing other duties as assigned.
- Core Competencies
- Demonstrate all agency competencies.
- Demonstrate the position agency competencies:
- Action Oriented/Planning and Organizing
- Building Trust
- Client Focus
- Conflict Management
- Innovation/Teamwork
Education and/or Work Experience Requirements
- Requirements: High School Diploma, GED, or Equivalent Experience
- Preferences: Experience working with victims or experience in human services.
- Language: Spanish-speaking preferred
Physical Requirements
- Light work: Exerting up to 20 pounds of force occasionally and/or a negligible amount of force frequently or constantly lift, twist, carry, push, pull or otherwise move objects, including the human body.
- Ability for close vision, distance vision, color vision, depth perception, and ability to adjust focus to perform an activity to determine accuracy and thoroughness of work assignment.
- Ability to reach, stand, crouch, walk, and finger, grasp, sit, twist, talk, hear, and perform repeated motions.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Employee must have access to transportation that allows them to meet all job requirements in a timely fashion. Position may require staff to work outside of the typical work hours as the agency provides services 24/7.
No calls, emails, or visits please. For immediate consideration, please formally apply online at and provide a resume and cover letter.
The above statements are intended to describe the general nature and level of work being performed by people assigned this job classification. They are not to be constructed as an all-inclusive list of all duties, skills, and responsibilities of people so assigned. Safe Alliance may still be subject to government mandated vaccine requirements and testing similar to the ones outlined by the OSHA Emergency Temporary Standard. As a condition of employment you must be willing to submit proof of vaccination or submit testing results weekly or as outlined by the agency. Proof of vaccination status must be provided at hiring and/or upon request by the agency.
Accommodations: Safe Alliance will engage in an interactive process with employees requesting medical or religious accommodations
The Agency's policy is to provide equal opportunity in all terms, conditions, and privileges of employment for all qualified applicants and employees without regard to race, color, creed, religion, national origin, sex, age, marital status, disability or veteran status.
