Working at Northern Virginia Family Service (NVFS) means doing work that matters every day because of the difference you will make in the lives of children and families in Northern Virginia. NVFS’ breadth, depth and scope of services offer the resources and support to ensure that everyone in need, at every stage of life, maximizes their potential and fully contributes to a thriving community. At NVFS, we value the diversity of backgrounds, experience, perspectives, and skillsets that we collectively provide to our community, clients and coworkers. We celebrate and thrive on our differences and welcome everyone’s unique contributions.
Join the NVFS Family: We are looking to hire a Program Supervisor to join the NVFS Healthy Families team! As the Program Supervisors, you will manage the daily operations of their department unit; identify and assess client and family needs; supervise case management and support staff; coordinate service delivery to ensure that client needs, program goals and contract objectives are effectively met.
Your Future Team: Part of the nationwide Healthy Families America initiative of Prevent Child Abuse America, Healthy Families of Northern Virginia Family Service offers comprehensive support and guidance, through home visitation, to vulnerable parents. The mission of HF is to promote healthy prenatal outcomes, enhance the development of very young children, and promote healthy family functioning.
Benefits and Compensation: We want you to be well, have work/life flexibility, grow your career with us, and have the resources and support you need. Check out our comprehensive benefit offerings here in support of various dimensions of your wellbeing.
This position has a starting salary in the high low to mid 60s.
In this role, you will:
Staff Supervision and Development:
- Identify and fulfill staffing needs; work collaboratively with each staff member on talent development process to set job and development goals; approve timesheets, leave and reimbursement requests, provide or arrange and schedule ongoing staff training to enable direct service staff to deliver client service effectively.
- Supervise program staff including regular individual and group staff meetings and case consultation; ensure proper client to staff ratio and monitor case files for quality and completeness; assist staff in achieving competence in reflective practice.
- Conduct regular and timely supervision according to established program guidelines.
Client Service Delivery:
- Assign cases to direct service staff, coordinate service delivery and day-to-day operations of the program.
- Monitor client cases from initial referral through discharge, promoting efficient and effective client services and administration procedures including adequate client record keeping, statistical and performance outcome reporting.
- Provide direct case work in the absence of direct service staff.
- Keep apprised of legislative activity and developments which may impact the program.
Compliance and Reporting Requirements:
- Ensure that service delivery is performed according to and within the NVFS mission, policy/statewide directive/procedural directions/case management model, and contractual/licensing requirements. Enter data for record keeping and reporting to meet federal/state/program guidelines.
- Responsible for goals and objectives of contract for programs; includes NVFS outcomes and reporting.
Meeting and Community Outreach/Resource Participation:
- Represent NVFS externally and participate in local/regional task forces and community partnership meetings as appropriate.
- Act as liaison with community, civic, and business groups on behalf of program; participate in appropriate community task force committees; develop and monitor public relations within the scope of Agency mission and goals.
Supervisory Responsibilities:
- Family Support Specialist(s)
- May supervise Family Resource Specialist(s)
- May supervise, train, support, and/or collaborate with volunteer(s) and/or intern(s).
Your Background: We understand that you may obtain skills through a variety of professional, personal, educational, and volunteer experiences.
- Education requirements:
- Master’s degree in human services or fields related to working with children and families; OR
- Bachelor’s degree in these fields with at least three (3) years of relevant experience; OR
- Less than a Bachelor’s degree with commensurate HFA experience.
- Infant mental health endorsement preferred.
- A solid understanding of or experience in supervising diverse staff with humility, as well as providing support to staff in stressful work environments.
- Willingness to engage in building reflective practice (e.g., capacity for introspection, communicating awareness of self in relation to others, recognizing value of supervision, etc.)
- Experience with reflective practice preferred.
- Must have knowledge of:
- Infant and child development and parent-child attachment.
- Parent-infant health and dynamics of child abuse and neglect.
- Must have demonstrated experience with:
- Family services that embrace the concepts of family-centered and strength-based service provision.
- Providing services to culturally diverse communities/families.
- Home visiting with a strong background in early childhood prevention service.
- Proficiency in usage of basic technological tools including laptops/computers, email, phones, and internet required. Working knowledge of Microsoft Office Suite required.
- Oral and written fluency in English required; additional language skills always welcome.
- Must be able to demonstrate and live the organizational values of Communication, Integrity, Respect, Collaboration, and Accountability.
Additional Requirements:
- Successful completion of background checks upon hire.
- Successful completion of Motor Vehicle Check upon hire.
- Must have reliable transportation to conduct client home visits as needed and visit other designated community locations.
- May be called upon to work beyond normal working hours.
NVFS is committed to advancing equity, embracing diversity, and promoting inclusion and is an equal opportunity employer. NVFS is an E-Verify participant and drug-free workplace.
NVFS values diversity in our workforce. We strongly encourage all interested individuals to apply, including people of color, all genders and gender identities, people of all abilities, LGBTQ+ individuals, other members of marginalized communities, veterans and national service alumni.
