Stanford Medicine WellMD & WellPhD seeks an accomplished Project Manager to lead and direct diverse projects spanning the Stanford Medicine enterprise. Operating within a matrixed environment, successful candidates excel in stakeholder engagement and have a proven track record in project management. Our center, globally recognized for advancing physician well-being and biomedical sciences, supports over 6,000 clinical faculty, faculty scientists, residents, fellows, students, and healthcare professionals within Stanford Medicine. We collaborate with organizational and departmental leaders to cultivate a clinical environment focused on practice efficiency and a culture of wellness. Externally, our education portfolio has trained over 1,250 physician well-being leaders globally, and our model and assessment tools are utilized by healthcare organizations worldwide.
About the Role:
Reporting to the Administrative Director, this position plays a pivotal role in identifying and implementing project management methodology and prioritizing a portfolio of projects within the expanding WellMD & WellPhD Center. The Project Manager will oversee large, complex projects supporting high-stakes deliverables for Stanford Medicine, including those aligning with organization-wide operational metrics, informing decision-making, and tracking planning and improvement efforts among all clinical departments. Independently leading projects requiring high levels of functional integration and collaboration across disciplines, the Project Manager will ensure successful project completion in alignment with WellMD & WellPhD Center and Organization-wide goals.
Examples of projects:
- Stanford Medicine AMA Joy in Medicine™ Health Care System Recognition Application.
- Stanford Medicine Doctor Survey™ Assessment and Report Dissemination.
- Stanford Health Care funds flow well-being requirements – assessment and tracking system.
- Creation of an integrated customer relationship management database for eligibility confirmation, engagement tracking, and informing future opportunities in WellMD & WellPhD programmatic and educational offerings.
- Team, workflow, and system design supporting an expanding portfolio of strategic priorities in WellMD & WellPhD.
About You:
You are a seasoned Project Manager with a proven expertise in managing the full project cycle. Your deep understanding of project management extends to process improvement and change management in the fast-paced academic medical environment. You excel in building relationships, negotiating, and influencing stakeholders across the enterprise. Your unique blend of proficiency in project management, effective stakeholder engagement, strategic thinking, and expertise in process improvement positions you as a valuable asset to drive successful outcomes in our dynamic academic medical setting. A qualified candidate has PMP and Six Sigma certifications and experience working in an organization with Lean Management principles.
Duties include*:
- Perform the full range of project management cycle: initiating, planning, executing, monitoring and controlling, and closing. Independently lead and direct projects requiring high levels of functional integration and involving multiple disciplines to be managed. This position will present strategic project proposals to leadership in the WellMD and WellPhD programs, initiating projects and report out efforts.
- Direct development of an action plan, and estimate requirements for resources, including management, labor, materials, and time required to complete project.
- Facilitate discussions and negotiations to drive recommendation consensus. Navigate complicated and unique situations across the Stanford Medicine Enterprise. Requires ability to think creatively in nuanced situations and lead discussion in real-time to favorable outcomes for all stakeholders.
- Develop and help execute comprehensive change management strategy and communication plan relative to project scope and stakeholders; orchestrate and lead change management methodologies underlying project success. Identify, engage with and create aligned plans with all levels of stakeholders for each unique project.
- Complete all components of project management including scope identification, stakeholder communication planning and management, risk-manage, control and report on risk associated with complicated projects, synthesize complex technical data and drive decisions.
* - Other duties may also be assigned.
DESIRED QUALIFICATIONS:
- Executive presence, able to partner and build relationships, negotiate, and influence stakeholders across the Medicine Enterprise.
- Ability to coordinate multiple projects and prioritize key initiatives for the WellMD WellPhD programs.
- Effective presenting/training large groups and facilitating meetings with multiple parties at the table.
- Demonstrate organizational and cultural savvy.
- Creative, analytical thinker, detail-oriented.
- Outstanding communication, report writing, and presentation skills.
- Confidential and professional.
- Take initiative and build consensus to move projects forward.
- Ability to manage multiple, complex projects and meet deadlines.
- Ability to quickly understand multiple internal systems and capabilities, relevant to the business.
- Highly effective written and oral communication skills to address a wide variety of audiences.
- Ability to productively assemble, engage, and lead cross-functional teams.
- Demonstrated project management ability to employ integration, scope time management, cost, quality, human resources, and communications, risk, and procurement components.
- Ability to balance customer expectations with project realities and constraints.
- Demonstrated resilience, diplomacy, influence, relationship building, and problem-solving skills in a variety of situations.
- Keen grasp of interpersonal and impact awareness.
- Depth of knowledge in technical discipline/domain needed to deliver projects.
EDUCATION & EXPERIENCE (REQUIRED):
Bachelor's degree in a related field and five years relevant experience or a combination of education and experience. Experience in management of projects with extensive size/complexity and moderate performance risk, including project planning, scheduling, tracking, and budgeting.
KNOWLEDGE, SKILLS AND ABILITIES (REQUIRED):
- Highly effective written and oral communication skills to address a wide variety of audiences.
- Ability to productively assemble, engage, and lead cross-functional teams.
- Demonstrated project management ability to employ integration, scope time management, cost, quality, human resources, communications, risk, and procurement components.
- Demonstrated change management and user adoption.
- Ability to balance customer expectations with project reality.
- Demonstrated resilience, diplomacy, influence, relationship building, and problem solving skills in a variety of situations.
- Keen grasp of interpersonal and impact awareness.
- Depth of knowledge in technical discipline/domain needed to deliver projects.
- Proficiency in various project management systems (e.g. Mural, Asana), SmartSheet, Dashboard systems, Tableau, Powerpoint, Customer Relationship Management Databases (e.g. Salesforce).
CERTIFICATIONS & LICENSES:
Certificates in Project Management, Change Management or related area.
PHYSICAL REQUIREMENTS*:
- Frequently sit, perform desk-based computer tasks, grasp lightly/fine manipulation and lift/carry/push/pull objects that weigh up to 10 pounds.
- Occasionally stand/walk, write by hand, twist/bend/stoop/squat and lift/carry/push/pull objects that weigh up to 20 pounds.
* Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.
WORK STANDARDS:
- When conducting university business, must comply with the California Vehicle Code and Stanford University driving requirements.
- Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
- Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
- Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide.