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Job Description:
Why Choose Us?
As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity.
Work where your career is a force for good.
We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.
The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.
At the American Red Cross, your uniqueness can shine!
The Hurricane Helene and Milton Long-Term Recovery Deputy Director reports to the Hurricane Helene and Milton Long-Term Recovery Operation Director and is responsible for supporting day-to-day operational activities, leading individual resilience and preparedness project implementation, and engaging with communities impacted by Hurricane Helene and Milton.
The Deputy Director will support the Director in the development and execution of overall program strategies, objectives and priorities. The Deputy Director will also supervise assigned staff and work with Regional and Divisional leadership to ensure the long-term recovery strategy is in line with local expectations and requirements. This role works with regional and National Headquarters volunteer and paid staff. Routine travel throughout the impacted areas will be required.
Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations.
Responsibilities:
- Supervise the Individual Resiliency and Preparedness Manager and lead the implementation of those projects.
- Support the establishment and/or maintenance of effective working relationships with the affected Red Cross Region and Division, long term recovery groups, community agencies, schools, businesses, various levels of government and the public.
- Assist the LTRO Director with maintaining strong relationships with local, regional and divisional leadership and communicate strategies, updates and needs accordingly.
- Assist in short and long-term strategic planning including preparing program timetables with specific milestone goals.
- Advocate for Diversity, Equity, and Inclusion (DEI) in all decision-making processes, project implementation, and service delivery, ensuring diverse and underrepresented perspectives are considered and valued, and equitable outcomes are achieved.
- Monitor program effectiveness through collected data – both qualitative and quantitative – and make recommendations for program improvements.
- Assist Director in the recruitment and selection of LTRO employees, and assist with initial new employee and volunteer training as needed.
- Provide leadership, mentoring, coaching, and performance evaluations to paid and volunteer workforce to assist in the achievement of program objectives.
- Document operational best practices and lessons learned in support of LTR continuous improvement.
- Coordinate and/or complete special and major projects as assigned by the Director.
- Function as acting Director in the Director's absence.
- Perform other duties as needed and/or assigned.
Qualifications:
Education: Bachelor’s degree or equivalent combination of education and experience required, Master’s degree preferred. 5 years of experience in community organizing, case management, partner-agency relations, grants management, and disaster response/recovery preferred.
Experience: Minimum 5 years of related experience or equivalent combination of education and related experience required.
Management Experience: At least 3 years of experience as supervisor or manager of workforce engaged in direct client contact in an outcomes-based social-services environment. Experience building and supporting a volunteer workforce preferable.
Skills & Abilities: Develop strategies to achieve organizational goals. Demonstrate analytical and decision-making skills to develop creative processes for continuous program or service improvements. Ability to work independently, manage multiple priorities with strong skills in planning and problem-solving. Ability to relate well and effectively with diverse groups and individuals. Ability to integrate diversity, equity and inclusion principles into all aspects of work. Proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook. Familiarity with federal, state and local employment laws. Ability to work on a team.
Benefits for You:
We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work, retirement, getting healthy and more. With our resources and perks, you have amazing possibilities at the American Red Cross to advance and learn.
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