Community Recovery Manager, Hurricane Helene & Milton Long-Term Recovery Operation
By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?
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Job Description:
Why Choose Us?
As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity.
We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.
The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.
At the American Red Cross, your uniqueness can shine!
We are currently seeking an innovative recovery professional to serve as a Community Recovery Manager for the Hurricane Helene and Milton Long-Term Recovery Operation in Central Florida. This is a term-limited, benefits eligible position expected to last through September 2026, with the opportunity to extend based on business need. This is a hybrid position based preferably in or near St.Petersburg, Tampa, Lakeland or Winter Haven. Frequent travel to impacted communities will be required.
The Hurricane Helene Long-Term Recovery Community Recovery Manager (CRM) reports to the Senior Manager, Community Recovery for Florida, Hurricane Helene & Milton Long-Term Recovery Operation and serves as support in a Red Cross region when a Recovery Program is implemented post-disaster. Managers are assigned to specific counties and play a primary role in solidifying relationships with partner organizations of all types, providing support, training, and technical expertise in community settings where organizations and individuals come together to work toward recovery. Managers collaborate with regional and chapter employees and volunteers to build capacity in the local community for the disaster cycle. This role will work closely with regional, chapter, and National Headquarters volunteers and employees.
Responsibilities:
- Responsible for ensuring the American Red Cross is engaged with all Long-Term Recovery Groups post-disaster within a defined territory and participating in LTRG meetings
- In collaboration with the Chapter Executive Director, Community Disaster Program Manager, Community Disaster Program Specialist, and other internal stakeholders liaise with voluntary, faith-based and community-based organizations (VOAD community), as well as emergency management community, for post-disaster recovery planning within a defined territory
- Ensures that community efforts and Red Cross services reach all affected populations, especially vulnerable and underserved communities
- Act as SME to Community Disaster Program Managers and Specialists and volunteers within defined territory on issues relevant to meeting client needs and maintaining client focus of all response and recovery activities
- May serve as a subject matter expert (SME) for the Disaster Case Management Program (Federal/State Program) and provide support to disaster case management planning with multi-agency partners (government and non-government)
- Support provision of assistance to individuals and households with remaining unmet needs and qualifying barriers to recovery
- Under the direction of management, liaise with NHQ Long-Term Recovery partners to ensure consistency in service delivery across the American Red Cross
- In collaboration with regional Disaster Cycle Services, build and manage team of community recovery volunteers to execute community engagement strategy in designated area
- Other duties as assigned
Scope: Individual contributor that is fully proficient in applying subject matter knowledge. Knowledge base acquired from several years of experience in particular area. Work independently. May instruct or coach other professionals.
Qualifications:
Education: Bachelor's degree required.
Experience: Minimum 5 years of related experience or equivalent combination of education and related experience required.
Skills & Abilities: Excellent interpersonal, verbal and written communication skills. Demonstrates knowledge of program or service. Demonstrated ability in creating presentations and developing training modules. Develops strategies to achieve organizational goals. Demonstrated analytical and decision-making skills to develop creative processes for continuous program or service improvements. Proven track record of collaboration, facilitation, problem solving, marketing, leadership, and partnership management. Additionally, this position requires ability for planning, public speaking, project management and process improvement. Individual must be customer oriented, organized, and focused on solutions.
BENEFITS FOR YOU:
We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work, retirement, getting healthy and more. With our resources and perks, you have amazing possibilities at the American Red Cross to advance and learn.
Apply now! Joining our team will provide you with the opportunity to make a difference every day.
The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
