Bolton Clarke Group one of Australia’s largest independent, not-for-profit providers of home care, retirement living and residential aged care, operating nationally and internationally. Bolton Clarke Residential group now has 88 Aged Care Homes across QLD, NSW, VIC, SA & WA, with the inclusion of the Allity, McKenzie & Acacia Living Group.

Our residential aged care communities are supported by specialised teams who care deeply about our residents’ individual needs. Together with residents, healthcare partners and families, our teams deliver best practice care with the highest standards of safety, clinical practice and governance.

Located on the beautiful Tweed Coast, Bolton Clarke’s Darlington community provide high-quality aged care in a friendly, secure and comfortable residential environment.

As Australia’s largest residential aged care provider, we are excited to introduce the Care Champion role to Bolton Clarke.

This role presents a unique career opportunity and stepping-stone for our frontline Carer workforce.

A unique and career-defining new role within the industry, our Care Champion will have a dedicated focus on leading and providing person-centred care for our residents.

Ideally suited to passionate individuals with a Certificate III (Individual Support), you will work across a group of residents and their families to ensure they experience exceptional resident care.

As a Care Champion you will not have direct reports, but you would indirectly lead other Personal Care workers within your home. You may also be required to help deliver care to residence to assist other personal care workers. You would be an important member of our team, playing a vital role in delivering the best care to our residents and champion Bolton Clarke’s purpose in helping people live a life of fulfillment each and every day.

The Role

Part time roles located at Darlington Aged Care, Banora Point.
Act as a frontline advocate for a group of residents. You will take ownership of residents’ wellbeing and care by maintaining a schedule of check-ins to ensure all their needs are met.
Understand each resident you care for as an individual with unique needs and encourage regular feedback (formal and informal)
Proactively problem solve and attend to gaps in resident needs through collaboration and teamwork. Communicate and work with the care team to ensure consistent and high-quality resident care and support.
Demonstrate the Bolton Clarke Values-in-practice to foster a culture of kindness, curiosity and great care
To be the day-to-day relationship link for families, keeping them up to date with the care and wellbeing needs of the resident.
Build strong and inclusive relationships by communicating effectively with residents, families, and staff team members.

Requirements

Strong and clear verbal communication skills
Good care knowledge
Strong customer service skills
Knowledge of compliance requirements
Good systems knowledge and IT skills
All mandatory learning up to date
Team coordination or coaching skills (desirable)
Certificate III in Individual Support (Ageing) or equivalent (required)
COVID and Booster Certificate (mandatory)

Our benefits:

Relocation bonus and retention bonus available to eligible candidates. (Call Melanie for more information: 0459 382 131)

Excellent work/life balance with plenty of shifts available
A caring team environment with strong clinical and allied health support
Generous salary packaging and not-for-profit tax benefits – claim up to $18,550 tax free
Private health insurance discounts
An Employee Assistance Program for staff and family

To be successful, you will have:

Cert III in Aged Care or Individual Support
Experience in care role highly regarded
Valid working rights in Australia (Passport, Birth Certificate etc)
NDIS Worker Check (or willingness to obtain)
2023 Flu vaccinations (or willingness to obtain)
Evidence of Covid-19 vaccinations in line with current requirements

Apply now
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Personal Care Worker - Care Champion