DescriptionThe Program Coordinator supports the operational and programmatic needs of the Community Initiatives Department. This role provides cross-functional support for a range of programs—including the Community Cat Program, Pets in Crisis Support Program, Pet Connectors, and additional department initiatives—ensuring cohesive implementation, coordination, and community engagement.
Key Responsibilities
Community Cat Program Support
- Assist with TNR (trap-neuter-return) operations, logistics, and data entry
- Coordinate delivery of traps and kitten kits to affiliates or volunteers
- Support trapping events, volunteer engagement, and program communications
- Assist with the Neighborhood Ambassador Program by preparing outreach materials and supporting communications and event logistics
Pets in Crisis Support
- Provide back-up and administrative support to the Pets in Crisis Coordinator as needed
Partner & Affiliate Relationship Management
- Serve as the point of contact for local partners, addressing inquiries and ensuring smooth collaboration
- Develop, maintain, and strengthen placement partnerships with rescue groups and community organizations, ensuring alignment in mission, philosophy, and approach
- Maintain consistent communication with partner agencies to identify needs and deliver appropriate services and resources
Partner Membership Model Management
- Lead recruitment, onboarding, and engagement of member organizations participating in the AHS Partner Membership Model
- Manage communications, renewals, and records related to partner benefits, such as adoption showcases, discounted vet services, event space usage, training access, and Food & Supply Bank resources
- Coordinate training sessions, partner meetings, and collaborative events to strengthen relationships and build capacity among members
- Develop systems and processes to ensure the model is scalable, transparent, and value-driven for both AHS and its partners
Events & Outreach Coordination
- In coordination with the Director of Community Initiatives, plan and execute department-led outreach events including community workshops, conferences, and educational events
- Work collaboratively with other departments to manage logistics such as venue setup, volunteer coordination, community partner communication, and preparation of promotional materials
- Represent the department at tabling events, speaking engagements, and collaborative outreach activities
- Support company-wide events and initiatives by providing coordination, setup, and follow-through, as needed
Cross-Departmental Collaboration
- Work closely with Community Engagement, Animal Health, Shelter Solutions, and Statewide Teams to ensure cohesive execution of programming, engagement opportunities, and branding expectations
- Assist with aligning locally focused Community Initiatives work with Statewide thought leadership while ensuring both remain distinct and complementary
Qualifications
- Experience in program coordination, community outreach, or animal welfare strongly preferred.
- Strong multitasking, organization, and administrative skills
- Effective communicator, both orally and in writing
- Passion for serving people and animals in underserved communities
- Proficient in Microsoft Office and data entry platforms
- Fluency in second language, especially Spanish, a plus
- Valid Georgia driver’s license with favorable driving record; insurable by AHS insurance provider
- Willing to frequently travel locally
Work Location & Conditions
- This position requires a consistent in-office and field presence at AHS locations, including Roswell, Marietta, Norcross, and Atlanta
- Heavy travel between sites is required to support programs, events, and community-facing activities
- This is not a remote work position
- Ability to lift up to 50 lbs. with reasonable accommodations
- Frequent bending, standing, and lifting during outreach and transport activities
- Flexibility to work evenings and weekends as required by events and program needs
- Comfortable working around cats and dogs of various sizes, temperaments, and medical conditions
