#RSC-009 Resident Services Coordinator II- Youth and Family
Department: Supportive Services
Employment Type: Full Time (40hrs/wk.); non exempt
Reports to: Resident & PSH Services Manager
Location: SE Portland, on site
Compensation: $20.55-$22.89
At CCO We Take Care of Our People
- 100% employer-paid health, dental, vision, and alternative care benefits for the employee.
- 100% employer-paid long-term disability and life insurance.
- Paid vacation, sick, personal and 13 paid holidays.
- Retirement benefit with employer match and discretionary contribution.
- Employee Assistance Program.
- Catholic Charities of Oregon employees may qualify for the Public Service Loan Forgiveness government-sponsored education loan repayment program.
- Full list of benefits can be found on this page under Resources. Please note these benefits are subject to change.
Our Culture:
We are proud of our healthy work culture at Catholic Charities of Oregon. We care for our employees so they can take care of others. Our approach includes everything from support for continued training and education to a strong focus on allowing each employee to own their job and become a thought leader in their area of service. Together, we work to make a concrete, hands-on difference in our community.
Who We Are:
Catholic Charities of Oregon was named by the Portland Business Journal as the #10 Non-profit in their list of 2023 Most Admired Companies. Founded in 1933, Catholic Charites of Oregon is one of Oregon's oldest nonprofit social service agencies whose mission is to assure that essential, life-saving services and supports are accessible to the most vulnerable Oregonians.
Who You Are:
Resident Services Coordinators plan, coordinate and provide services to support residents, build community, and offer social and educational programs to improve the stability, quality of community life, and wellness of individuals and families.
The Resident Service Coordinator position will provide services at the Kateri cluster, comprised of four affordable apartment buildings in Southeast Portland. Duties are site-based, vary with site needs, and may include, for example, to assess the needs of individuals and households in order to provide referrals to community service providers and partners; to provide ongoing case coordination and resident communications; to collaborate with site management staff, property managers and other staff to ensure that services are coordinated effectively and consistently; to respond to and intervene in resident problems and crises; and to create and implement resident initiatives designed to promote inclusion in the development of communities.
What You Will Work On:
- Identify resident needs; carry out services, programs, and activities for residents; work in partnership with other community resources and agencies; facilitate connections between volunteers, services, and residents; orient new residents to available
- Foster and promote positive relationships with
- Follow up with residents on notices issued by property management; assist residents in understanding the details, potential implications, and opportunities to resolve notices and report outcomes.
- Provide information and referral services to
What You Bring:
Education, Certifications, and Licensure Requirements/Preferences
- Bachelor's Degree (4-Year Program) or equivalent lived and or worked experience.
Experience Requirements/Preferences
- Two years of previous experience providing information, referrals, and advocacy and/or case management
- Experience working with survivors of domestic violence; completion of 40-hour Domestic Violence Advocacy training strongly
- Demonstrated competency working with people from diverse Ability to assess and treat clients in a culturally competent manner.
EQUAL OPPORTUNITY EMPLOYER/VETERANS/DISABLED
