Minimum Qualification & Transferable Skills
- 1 year related work experience in customer service, retail, food service, animal care/handling, and/or a high-pressure, high-volume work environment.
- Able to communicate verbally and in writing with a diverse population.
- Able to solve problems in a constructive and positive manner.
- Able to exercise sound judgment during all interactions with the public, staff and volunteers.
- Basic working knowledge of computer software programs.
Work Environment Conditions & Physical Requirements
This position interacts and collaborates will all levels of the organization, including OHS staff, executive team members, donors, general-public, external vendors, volunteers, and supporters. Contact and communication is carried out through face-to-face, telephone and digital interactions. Excellent customer service skills are essential to success. Communication must be clear, understandable, professional, and respectful in all circumstances.
Working Conditions
- Work is performed at home or in an office and medical center/animal shelter environment.
- Animal contact and related injuries may occur.
- Noise exposure varies and sometimes includes uncontrolled barking and other animal vocalizations.
- Pace of work is active and demanding, requiring a high degree of multitasking and ability to adapt to changing priorities while managing concurrent projects/tasks to completion.
- Contact with angry or emotional people may occur.
Physical Requirements
- Must be able to lift, move, guide or manage an animal cart or inanimate objects weighing up to 150 lbs.
- Prolonged standing and/or stooping may occur.
- Frequent bending and reaching into confined spaces.
- Hearing capacity sufficient to engage in in-depth conversations with individual clients and team members, and for animal handling.
- Occasional lifting and moving of animals weighing up to 150 lbs. Occasional lifting and moving of inanimate objects weighing up to 50 lbs.
- Frequent pushing and pulling of carted items weighing up to 150 lbs.
- Frequent use of hands and arms at or above shoulder level.
- Frequent keyboarding and use of computer peripherals.
- Must be able to use and operate standard office equipment such as photocopiers, fax machines, projectors and telephones.
Diversity, Equity & Inclusion
Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and address and overcome complex challenges and barriers. We strive for a culture of integrity, respect, and compassion where everyone contributes their perspectives and authentic selves and reaches their potential as individuals and teams. We recognize that diversity, equity and inclusion is a journey, and we are committed to learning, listening, and evolving to become more diverse, equitable and inclusive than we are today.
Equal Employment Opportunity
The Oregon Humane Society is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained impact.
We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group.
At-Will Employment
