Job Description:
Why Choose Us?
As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good.
We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.
The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.
At the American Red Cross, your uniqueness can shine!
OUR IDEAL CANDIDATE:
If you are energetic, self-motivated, enjoy working with volunteers and like the fast pace of sales, the American Red Cross has an opportunity for you!
We have an opening on our Donor Recruitment team for a Donor Recruitment Associate! As an employee at the American Red Cross, you could be on the front lines of making a positive impact on our community. Join our non-profit organization, where your heart and mind go to work!
WHERE YOUR CAREER IS A FORCE GOOD:
- Confirms all information regarding blood drives with blood drive coordinators/blood drive sponsors and communicates details to production planning staff to help ensure the success of the blood collection effort.
- Provide oversight and record keeping in both Biomed Salesforce and online scheduling system (OLS) to ensure blood drives are properly managed.
- Handles customer inquiries and requests in a professional, courteous, helpful and timely manner.
- Schedule and implement education programs for Sponsor contact, recruitment committees, line volunteers, and volunteer telerecruiters.
- Using approved templates and/or campaign materials, may localize blood drive collateral.
- Provides review and initiates applicable follow up for the Print Cost Model and exceptions process.
- Sends thank you notes to customers to help ensure the prospect for future customer activity with ARCB.
WHAT YOU NEED TO SUCCEED:
- Bachelor’s degree OR a combination of education and work experience.
- Minimum one-year related experience.
- Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills.
- Good organizational skills and the ability to handle multiple priorities effectively are required.
- Excellent oral and written communications skills, including training and presentation skills is required.
- A current valid driver's license and good driving record is required.
- May be required to travel to sites throughout the Red Cross organization.
WHAT WILL GIVE YOU THE COMPETITIVE EDGE:
- Sales Experience Preferred
BENEFITS FOR YOU:
We take care of you, while you take care of others. Our comprehensive benefits help you in balancing home and work.
- Medical, Dental Vision plans
- Health Spending Accounts & Flexible Spending Accounts
- PTO: Starting at 15 days a year; based on FLSA status and tenure
- Holidays: 11 paid holidays
- 401K with 5% match
- Paid Family Leave
- Employee Assistance
- Disability and Insurance: Short + Long Term
- Service Awards and recognition
Apply now! Joining our team will provide you with the opportunity to make a difference every day.
The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
