Job Description:
WHY CHOOSE US?
As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good.
We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.
The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.
At the American Red Cross, your uniqueness can shine!
WHAT YOU NEED TO KNOW (Job Overview):
Process and cryopreserve Cellular Therapy products both in a laboratory and in a cleanroom (GMP manufacturing). Products may include the following: Peripheral Blood Progenitor Cells (HPCs/PBMCs), Mononuclear cells (MNC), and Packed Red Blood Cells (pRBC). Provide support, development, and/or leadership guidance to all volunteers. Perform highly complex work within a specialized discipline that typically requires a medical/scientific certification or licensure. Adapt precedent to develop solutions with broad impact and/or high risk.
WHERE YOUR CAREER IS A FORCE GOOD (Key Responsibilities):
- Oversee all operational aspects of designated systems including, proper maintenance, calibration and performance, inventory management, training, competency assessment, and teaching new staff.
- Recognize, report, and resolve discrepant conditions and bring them to the attention of the laboratory supervisor. Perform and review daily equipment maintenance checks as directed. Perform advanced troubleshooting, problem-solving, vendor communication, and validation of laboratory equipment and software maintenance.
- Perform the highly complex procedures/methods for Cellular Therapy products.
- Review and interpret results; prepare and review final reports, written or electronic.
- Maintain, edit, and review computer and manual records to ensure accurate record keeping.
- Maintain accurate, legible, and complete records. Maintain an orderly workspace.
- Evaluate, validate, and implement new laboratory techniques, procedures, and QA policies.
- Write validation plans and new procedures as directed.
- Participates in working on special projects assigned and is responsible to analyze and summarize testing data.
- Train, retrain, and contribute input into annual competency assessments of staff.
- Assist in the general oversight of daily operations including compliance and quality improvement activities. May organize, delegate, and supervise work in the absence of the Supervisor.
- Communicate with client or hospital customer personnel to report product and testing findings and/or receive orders.
- May perform internal and external customer education.
- May consult and communicate with personnel at client or medical facilities to facilitate resolutions to problems and address the needs of customers both internal and external.
- Perform duties associated with receipt, coordination, shipment and transport of donor and patient blood samples to include ordering, receiving, inspection and preparation of supplies and reagents.
WHAT YOU NEED TO SUCCEED (Minimum Qualifications):
- Bachelor's degree in Biotech/Biological Science or Chemistry required with Medical Laboratory Scientist (MLS), Medical Technologist (MT), Clinical Laboratory Scientist (CLS), or equivalent certification.
- Minimum 6 years of commercial/clinical laboratory experience or equivalent combination of education and related experience required.
- Preferentially, this should include either tissue culture /research in a GMP environment or blood banking and/or Hematology laboratory experience.
- Knowledge of applicable principles, concepts, practices, and standards.
- Good interpersonal, verbal, and written communication skills.
- Basic proficiency in the use of Personal Computer, word-processing, spreadsheet applications, and database applications when applicable.
- Must be able to comply with the company's personal hygiene standards as they apply to aseptic processing.
- Successfully completed sterile gowning training/qualification and aseptic process qualification (personal media fill) as well as annual/semiannual re-qualification as a core competency requirement of employment in this role. Ability to work on a team.
- May involve variable locations and some travel.
BENEFITS FOR YOU:
We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance your learning.
- Medical and dental Vision plans
- Health Spending Accounts & Flexible Spending Accounts
- PTO + Holidays
- 401K with a 5% match
- Paid Family Leave
- Employee Assistance
- Disability and Insurance: Short + Long Term
- Service Awards and recognition
Apply now! Joining our team will provide you with the opportunity to make a difference every day.
The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
