At Impact NW we are a nonprofit with a mission to prevent homelessness, because we believe in the fundamental right to: beautiful life, stability and peace. More importantly, it also means a life filled with opportunity and community support, especially for Indigenous, Black, Brown, Melanated, Immigrant, and Asian people.
What we seek is for you to share your skill sets - especially if you:
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Put people first
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See the beauty in people
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Promote peace
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Find a way
We believe that with our mission and values as our north star, we can move toward our vision of a future where housing is a human right. If this resonates with you, we’d love to have your purpose and passion on our team at Impact NW.
With you sending in your resume and cover letter / application ensures that you are doing a part in the quest for “a stronger, more equitable community” in the Portland Metro Area. Our People and Culture Department look forward to hearing from you.
JOB SUMMARY: We are currently looking for Resource Specialists (1 full-time, 1 part-time), who are bilingual in Spanish, Mandarin, Cantonese, Russian or Ukrainian to provide clinic-based community resource services. Specific responsibilities include conducting brief client assessments, action planning, and individualized service referrals. Specific duties include: work with clinic staff to conduct program outreach, engage with participants to build rapport, evaluate participant needs, create individual action plans based on participant goals and objectives, provide referrals including a warm handoff to community agencies, follow-up with participants to ensure needs are met.
Job Title: Bilingual Resources Specialist / Resource Specialist II
Classification: 2 positions Full-time 36 hours & Part-time 20 hours
Benefits: Employer paid medical, Short Term and Long Term Disability, Life insurance for full time employees. Attractive PTO Policy plus 32 hours of self care leave.
Salary: $23.00-$23.75
JOB RESPONSIBILITIES:
- Utilize person-centered and trauma-informed assessment to identify and prioritize participant needs.
- Support and encourage participants’ self-advocacy.
- Maintain compliance with all HIPAA standards.
- Coordinate and/or assist with transportation planning as needed.
- Collaborate with community partners to connect participants with food resources, energy assistance, housing assistance, medical/medication assistance, life skills classes and recovery resources.
- Maintain an up-to-date working knowledge of medical insurance benefits and assist participants with insurance application processes.
- Bridge community, cultural, linguistic, education and other barriers to encourage participant engagement with community services.
- Develop and maintain working relationships with health providers, nurse case managers and others to maintain effective outreach strategies and support participant access to The Community Resource Program.
- Work with Program Manager to recruit, train, and supervise student volunteer staffers.
- Complete accurate, legible and timely documentation of services delivered in accordance with client information standards and systems.
- Meet client service standards set forth by Program Director and/or Program Manager regarding quantity, type and quality of services to be delivered to clients.
- Comply with expectations and guidelines set forth by health clinic.
- Provide leadership and facilitation in a variety of meeting settings.
- Perform other duties as assigned
