Location: 2269 Gottingen Street, Halifax, NS
Program: Anchor Youth Space, North End Halifax
Position Status: Full-time
Compensation: $42,000–$45,000
About Us
There is potential inside all of us — we all have it in us
to shine.
Every charity exists to help solve a problem. Our charity
exists to help solve many problems, including childcare shortages, social
isolation, mental health challenges, access to wellness, and more.
Today, our network spans 100+ program locations across HRM
and the province, meeting urgent community needs through mental health
supports, accessible childcare, support for an increasing immigrant population,
safe spaces for youth to grow and lead, assistance navigating a changing labour
market, wellness programming for all, and connection opportunities for isolated
older adults.
We provide people with the tools, encouragement, and safe
space to discover their inner strength. When individuals know someone is in
their corner with unconditional support, they realize they can do more than
they thought possible. Your support, expertise, and guidance help people ignite
their full potential and shape our neighbourhoods into vibrant, healthy
communities. With us at their side, they can Shine On.
Total Compensation Includes
- Complimentary
YMCA membership to our Health & Fitness facilities
- Access
to Y at Home virtual fitness programs
- Three
(3) weeks’ vacation entitlement plus paid wellness days
- Comprehensive
benefits package and pension plan
- Complimentary
wellbeing and counselling services
About the Role
Integrated Youth Services (IYS) is a service model offering
low-barrier access to community-led services for youth aged 12 to 25 and their
caregivers. IYS provides early intervention, prevention, and care related to
mental health and substance use, as well as coordinated access to additional
supports and services.
Each IYS site delivers rapid access to high-quality,
youth-appropriate, evidence-informed services. Youth may access supports in
person, by telephone, or through virtual platforms. The goal of Integrated
Youth Services is to transform how young people access mental health care and
related supports.
Anchor Youth Space Principles
- Youth
and caregiver participation in service design, implementation, and
evaluation
- Co-location
and integration of services, including mental health and addictions care,
primary health care, community and peer supports, and social services
- Continuity
of care from ages 12 to 25, including transition supports into adult
services
- Culturally
responsive, accessible, high-quality, youth-centred, and evidence-informed
services
- Stepped
care approach to ensure the right level of care at the right time by the
right provider
- Ongoing
collaboration across Anchor Youth Space Nova Scotia sites and the
Provincial Leadership Team
- Continuous
measurement of service impact and quality improvement
In This Role, You Will
Reporting to the Site Manager, the Youth Services
Coordinator is often the first point of contact for youth and families and
plays a key role in supporting access to services at the site. This position
provides reception, administrative, and organizational support to the Site
Manager, core site staff, and other team members as assigned, while supporting
daily site operations and service delivery. This role involves regular
interaction with youth and caregivers.
You will:
- Embrace
a holistic approach to youth wellbeing, guided by the Pan-Canadian IYS
principles and equity, diversity, inclusion, reconciliation,
accessibility, and anti-racism (EDIRAA).
- Act
professionally and ethically in accordance with organizational and Anchor
Youth Space guidelines, applicable legislation, regulations, and
professional standards.
- Welcome
youth and caregivers and promote a positive, supportive experience while
connecting them to appropriate services.
- Support
the team in maintaining a safe environment and responding constructively
to challenging behaviours.
- Communicate
promptly and effectively with team members, youth, and caregivers.
- Answer
phone calls, relay messages, and follow up as appropriate.
- Process
incoming and outgoing mail and email correspondence.
- Support
group programs and drop-in services to ensure they meet youth needs.
- Maintain
snacks and beverages in the waiting area.
- Respond
to sensitive situations with discretion, tact, confidentiality, and a
non-judgmental approach.
- Coordinate
bookings and administrative details for clinics, events, and meetings.
- Create
and manage social media content for Anchor Youth Space.
- Maintain
inventory and order supplies as needed.
- Maintain
filing systems, manuals, and records for efficient information management.
- Enter
and support data collection in the Anchor Youth Space Nova platform,
including assisting youth as needed.
- Participate
in planning, development, and team-building activities.
- Participate
in training, professional development, research, evaluation, and quality
improvement initiatives.
- Perform
other related duties as required.
Education and Qualifications
- High
school diploma or GED required, with some post-secondary education and/or
equivalent experience working with youth and caregivers
- Diploma
in Office Administration, Business, or a related field preferred
- Minimum
1 year of relevant experience required; 2 years preferred (experience
working with youth and caregivers required)
- Equivalent
combinations of education and experience will be considered (must be
clearly demonstrated in application)
- Strong
knowledge of equity, diversity, inclusion, reconciliation, accessibility,
and anti-racism (EDIRAA)
- Experience
working with diverse communities, including African Nova Scotian,
Newcomer, and Indigenous populations required
- Strong
communication, relationship-building, de-escalation, and conflict
resolution skills
- Excellent
verbal and written communication skills
- Strong
judgment, interpersonal sensitivity, and diplomacy
- Ability
to work independently and collaboratively
- Strong
organizational, prioritization, and time management skills
- Ability
to maintain accurate electronic records
- Proficiency
in MS Office, email, and file management systems
- Ability
to work in-person, by phone, and virtually
- Additional
languages are considered an asset
How to Apply
Please apply online at https://ymcahfx.ca/workwithus/ by
June 19, 2026.
Successful candidates will be required to provide:
- Criminal
Record Check, Vulnerable Sector Check, and Child Abuse Register Check
(within 6 months, if 18+)
- Valid
First Aid and CPR certification
Background checks are reviewed individually, and offences do
not automatically disqualify candidates, depending on role requirements and
safeguarding standards.
Equity Statement
We are committed to fostering a diverse, inclusive, and
equitable workplace where every team member feels valued, respected, and
empowered to bring their authentic self to work. We welcome applications from
Black, Indigenous, and People of Colour; racially diverse individuals;
2SLGBTQIA+ individuals; gender-diverse people; persons with disabilities;
ethnic and faith communities; newcomers; and veterans.
If you require accommodation during the hiring process,
please let us know in advance so appropriate arrangements can be made.
